Rescue app helps UAE teen stranded with appendicitis [Seven Days (United Arab Emirates)]
(Seven Days (United Arab Emirates) Via Acquire Media NewsEdge) Trials of a new SOS smartphone app from Dubai Police brought instant success when it was used to raise alarm bells for a UAE handball player who needed an emergency operation in Russia.
The 14-year-old player suffered appendicitis during a trip with the Al Wasl team to Kazan. He needed a Dhs100,000 operation but his medical insurance did not cover the treatment and he could not reach the UAE Embassy for help.
Luckily for the teenager, the man leading the team was Dubai Police First Lieutenant Abdullah Bu Ruqaiba, one of the people trialling the app. Bu Ruqaiba sent the SOS to Dubai Police HQ.
He said: “We couldn’t contact the embassy as it was late so I used the app. I was surprised when I received a call less than a minute later from the command room asking me what help I needed.”
Bu Ruqaiba said he explained the situation, then received a call telling him that a plane had been arranged to transfer the boy to Moscow for the emergency operation.
Bu Ruqaiba said: “He was taken for the operation which was successful. The UAE embassy in Moscow covered the expenses.”
The app, is currently being trialed and will first only be available to Emiratis who do not have a criminal record, before it is rolled out to UAE residents
Dubai Police chief Lt General Dahi Khalfan Bin Tamim said he was pleased the incident demonstrated that the app can be used inside the UAE or overseas in case of an emergency.
“With this application, our command room can know the location of any Emirati in any place in the world if he has downloaded it from the Apple store or Google Play,” Tamim said.
Major Adnan Ali from the electronic services department in Dubai Police said the app links up with criminal records in the command room.
“When an Emirati goes to download the application then he must fill in a document with his name and Emirates ID number which then checks if he has a record,” Ali said.
“We don’t want this application to be in the hands of a reckless person,” he added.
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