TeamSupport Becomes Available in the Oracle Cloud Marketplace
Sep 30, 2013 (Close-Up Media via COMTEX) --
TeamSupport.com, a software suite for customer support and a Silver-level member of Oracle Partner Network (OPN), announced that its collaborative help desk software is now available in the new Oracle Cloud Marketplace.
According to a release, the Oracle Cloud Marketplace is a marketplace where partners can publish applications and customers can browse through and discover new solutions that extend Oracle Cloud SaaS applications to address their business needs. The Oracle Cloud Marketplace helps Oracle Cloud customers review granular details of TeamSupport's collaborative help desk software, including user ratings and reviews.
The company reported that TeamSupport is an SaaS-based customer support suite that facilitates solving customer issues by focusing on communication, collaboration, and knowledge sharing between internal support team members and other constituents within the company.
"TeamSupport is committed to helping customer support and help desk teams serve their customers better, faster and with greater collaboration," said Robert C. Johnson , CEO of TeamSupport. "TeamSupport's participation in the Oracle Cloud Marketplace further extends our reach into the Oracle community and enables customers to easily reap the benefits of our collaborative help desk software."
Further, products available in the Oracle Cloud Marketplace include channel management, lead generation, data quality, reporting and productivity tools, in addition to more solutions such as quoting, contract management, forecasting, sale incentives and compensation management.
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