Descartes Launches Updated Advanced Home Delivery Solution
(OMX Via Acquire Media NewsEdge)
Leading Retailers Across the Globe, Including Restoration Hardware,
Adopting Solution to Help Improve Performance & Customer Service
WATERLOO, Ontario, Oct. 14, 2013 (GLOBE NEWSWIRE) -- Descartes Systems Group
(Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive
businesses in commerce, announced the launch of its updated home delivery
solution. The solution is now being deployed by leading retailers across the
globe, including deployments in Australia, South Korea, the United Kingdom and
the United States of America. Retailers on the forefront of home delivery
innovation, including Restoration Hardware, have adopted the solution to help
provide differentiated customer service and improved top and bottom line
performance in general merchandise, furniture, electronics, grocery and home
As part of Descartes' cloud-based Logistics Technology Platform, Descartes'
home delivery solution is built on an integrated, but modular, architecture
comprised of the following:
-- Descartes Reservations™ for delivery appointment scheduling;
-- Descartes Route Planner™ for route optimization, dispatch and tracking;
-- Descartes Mobile™ for wireless communications and mobile applications; and
-- Descartes Notifications™ for automated call-outs.
Descartes Route Planner is unique in that it supports same- and next-day
delivery, tight delivery time windows and "white glove" services planning for
consumers, while offering retailers "profitable choice" home delivery options.
"Profitable choice" allows retailers to increase their revenue through premium
delivery windows and value-added services, while reducing costs by offering
delivery options that reduce delivery route mileage. The solution includes
real-time delivery appointment scheduling, route optimization and execution,
mobile applications and notification services, and is available in cloud-based
or on-premise configurations.
"Home delivery success for retailers starts when the order is taken," said
Chris Jones, EVP Marketing and Services at Descartes. "Because our home
delivery solution schedules appointments in real-time at the point of order and
evaluates the profit of potential delivery choices, we can provide retailers
the ability to offer better customer service, increase their revenue and cut
their delivery costs."
Descartes' home delivery solution is being deployed globally and is available
in multiple languages, such as French, Spanish, Japanese Korean and Mandarin
Chinese. It supports map technology such as Here, Google, Yahoo and Baidu, and
a variety of mobile device operating systems such as Android and Microsoft.
Descartes will be demonstrating its advanced home delivery solution at the
Omni-Channel Retailing/Home Delivery Summit taking place in London, UK, on
October 15th, 2013. More event information is available at
Descartes (TSX:DSG) (Nasdaq:DSGX) is the global leader in providing on-demand,
software-as-a-service solutions focused on improving the productivity,
performance and security of logistics-intensive businesses. Descartes has over
146,000 parties using its cloud based services. Customers use our modular,
software-as-a-service solutions to route, schedule, track and measure delivery
resources; plan, allocate and execute shipments; rate, audit and pay
transportation invoices; file customs and security documents for imports and
exports; and complete numerous other logistics processes by participating in
the world's largest, collaborative multi-modal logistics community. Our
headquarters are in Waterloo, Ontario, Canada and we have offices and partners
around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the meaning of
applicable securities laws ("forward-looking statements") that relate to
Descartes' solution offering and potential benefits derived therefrom; and
other matters. Such forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the actual results,
performance or achievements to differ materially from the anticipated results,
performance or achievements or developments expressed or implied by such
forward-looking statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain Factors
That May Affect Future Results" in documents filed with the Securities and
Exchange Commission, the Ontario Securities Commission and other securities
commissions across Canada. Readers are cautioned not to place undue reliance
upon any such forward-looking statements, which speak only as of the date made.
We do not undertake or accept any obligation or undertaking to release publicly
any updates or revisions to any forward-looking statements to reflect any
change in our expectations or any change in events, conditions or circumstances
on which any such statement is based.
CONTACT: Media Contact
+1(800) 419-8495 ext. 2416
Copyright © 2013 OMX AB (publ).
Copyright © 2013 OMX AB (publ)
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