MTN Nigeria Partners With Forte Oil On Customer Service Delivery [Ventures Africa]
(Ventures Africa Via Acquire Media NewsEdge) VENTURES AFRICA – MTN Nigeria is partnering with Forte Oil, an indigenous oil company, to launch a new V.I.S.A. 3000 Kiosk service in 500 fuelling stations across the country.
MTN says the project will increase the footprint of its products and services while providing more impactful merchandise deployment for easy access of customers.
The Kiosk service will offer both current and intending subscribers the full bouquet of products and services including SIM card sales, VTU, SIM registration and activation, Data and Device sales and product information on MTN consumer products and services.
According to Barrow, MTN wants engage its customers through excellent retail experience, irrespective of their location.
As a result, MTN is using Forte Oil because it is one of the most “progressive firms in the industry, with lot of potentials to achieve great things”, the Sales Executive said.
Speaking on the partnership, MTN CEO, Michael Ikpoki said the relationship is a strategic and will help achieve the company's vision.
He added that MTN and Forte Oil, a marketer of refined petroleum products with strong presence across Nigeria, "are in the same kind of business, which is about brightening the lives of customers; making it more convenient as they go from place to place."
Ikpoki who also revealed that the network has hit about 55 million mobile subscribers said: "At MTN, relationship is a core value and that is why this relationship is critics,l.”
Adding to that, Forte Oil Group Chief Executive Officer, Akin Akinfemiwa, said the deal with the telecoms company is in line with its vision of making its retail outlets a one-stop-shop for healthy customer shopping experience, beyond refuelling their vehicles.
"As the foremost indigenous oil marketing company, Forte Oil is constantly seeking opportunities to meet customers needs through the provision of value added services," Akinfemiwa said.
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