Billing and Payment Profiles & Best Practices 2013: More Than 1 Billion Smartphones and Tablets will be Purchased Worldwide in 2013
Oct 21, 2013 (M2 PRESSWIRE via COMTEX) --
Research and Markets (http://www.researchandmarkets.com/research/g4sdrz/billing_and) has announced the addition of the "Billing and Payment Profiles & Best Practices 2013" report to their offering.
This report delivers the results of our research on billing and payment practices and technologies. This is the sixth annual study of billing and payment options conducted.
Research was conducted during the second and third quarters of 2013 to better understand how companies are improving practices and optimizing technology to increase billing and payment efficiency and effectiveness and reducing operating costs.
Companies were asked to share strategies and experiences to identify the practices that lead to higher productivity, reduced costs, and increased performance. Companies were also asked to provide their plans moving forward as well as lessons learned along the way.
This report also profiles participants in a case study format, sharing current practices, lessons learned, challenges overcome, plans for the future, and business practices that have led to improved performance. In addition, detailed results and analysis are supplied from the survey itself and detail "best practices" demonstrated by our participants. Finally, this report explores the successes achieved.
An extract from this research report:
" With postal rates increasing and the U.S. Postal Service considering reductions in service, it has become even more critical for companies to invest in online billing and payment services. In the U.S., online banking accounts for 53 percent of banking transactions.
While online payment options were a major focus a few years ago, most companies are now focusing on paperless billing, in the hopes of reducing printing and mailing costs. Bill presentment has expanded from paper bills delivered through the U.S. Postal Service to email, mobile phones, and the Internet with the option to receive bills on company websites, at banks, or special payment portals.
In the U.S. today, two out of three phones purchased is a smartphone. The growth in smart phones is placing pressure on companies to introduce mobile apps and options to receive bills and make payments via text (SMS). While acceptance has been lagging in the U.S., a growing range of new mobile banking products and services are being introduced, such as bill payment and presentment, funds transfer, remote deposit, and account management, which should entice more and more customers.
Additionally, talk of mobile wallets, cloud-based proximity payments, and near field communications is increasing as key players in the payment industry test new technologies and payment options."
For more information visit http://www.researchandmarkets.com/research/g4sdrz/billing_and
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