Cox increases customer Internet speeds [Tulsa World, Okla.]
(Tulsa World (OK) Via Acquire Media NewsEdge) Oct. 21--Cox Communications announced its internet speeds will roughly double starting October 24.
The new speeds will automatically go into effect that day, as customers will not have to do anything for the increase.
Speeds for the Essential service will increase from 3Mbps to 5 Mbps, the Preferred will go from 12 Mbps to 25 Mbps, Premier will go from 25 Mbps to 50 Mbps, and Ultimate will go from 50 Mbps to 100 Mbps.
Speeds for Connect2Compete, Cox's broadband adoption program that provides low-cost Internet to low-income families in Oklahoma, will increase from 3Mbps to 5Mbps at no additional charge.
Christine Martin, a spokeswoman for Cox, said "the vast majority" of customers will get the increase with no price change, though a small number of customers on an older package of services may see an increase.
Percy Kirk, senior vice president and general manager of Cox Central Region, said in a press release the boost was done due to customer demand.
"We know speed is especially important in today's connected world where more and more devices are connected through home Wi-Fi networks," he said. "We are continuing to invest in our network to bring our customers the best online experience possible."
Martin said the increase is due partly because of new modems being installed in customer homes, and partly to network and operation center improvements.
Cox's internet services continue to include free cloud storage, online live sports coverage from ESPN and Cox Security Suite, an array of Internet security tools including anti-virus, anti-spyware and anti-phishing protection as well as parental controls.
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