|[October 25, 2013]
Alorica Earns Spot on the 2013 InformationWeek 500 List of Top Technology Innovators
IRVINE, Calif. --(Business Wire)--
a worldwide leading provider of customer management outsourcing
solutions, announced today that it made this year's InformationWeek 500
- a list of the top technology innovators in the U.S. Alorica's
proprietary technology, Alorica Analytics, is being recognized as an
industry-leading data management and analysis platform that ensure
customer experience management operations are measured, managed, and
optimized to meet business goals and improve the customer experience.
This is the second consecutive year Alorica has been named to the
ranking. The full list can be found at www.informationweek.com/500.
"In response to our industry's hunger for real-time global analytics,
our technology and business teams collaborated to re-imagine and
internally develop Alorica Analytics as our cutting-edge global customer
enablement business intelligence platform," said Andy Lee, chairman and
CEO for Alorica. "This anywhere, anytime, anyplace analytics capability
has positioned our business uniquely to truly "hear" the tone, pulse,
and mood of our clients' customers. Over the last year, we have extended
the platform to all areas of our operations, globally, achieving a new
level of world-wide end-to-end visibility to our clients."
InformationWeek identifies and honors the nation's most innovative users
of information technology with its annual InformationWeek 500 listing,
and also tracks the technology, strategies, investments, and
administrative practices of some of the best-known organizations in the
country. Past overall winners include Beth Israel Deaconess Medical
Center, PACCAR Inc., The anguard Group, CME Group, National
Semiconductor, Con-Way and Principal Financial Group. Unique among
corporate rankings, the InformationWeek 500 spotlights the power of
innovation in information technology.
"The theme of this year's InformationWeek 500 is digital business. It's
a movement, rooted in data analytics, mobile computing, social
networking and other customer-focused technologies that are turning
companies and industries on their ear," said InformationWeek Editor In
Chief Rob Preston. "Every enterprise is now a digital business - or
needs to become one fast. The organizations in our ranking are leading
To learn more about Alorica, please visit www.alorica.com.
Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.
Alorica is a world-wide leading provider of customer management
outsourcing solutions spanning the entire customer lifecycle. From
customer acquisition and sales, to customer care and support, to
logistics and fulfillment, Alorica offers a seamless customer experience
across all service channels. Alorica's award-winning Business Process
Outsourcing services span both the Business-to-Consumer (B2C) and
Business-to-Business (B2B) sectors across all industries for Fortune
1000 companies. Headquartered in Irvine, California with over 20,000
employees in 40 domestic, near shore, and offshore customer management
centers, Alorica offers the proven industry experience and know-how to
provide a total customer management solution. For more information,
please visit www.alorica.com.
For more than 30 years, InformationWeek has provided millions of IT
executives worldwide with the insight and perspective they need to
leverage the business value of technology. InformationWeek provides CIOs
and IT executives with commentary, analysis and research through its
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research and live, in-person events. InformationWeek's award-winning
editorial coverage can be found at www.informationweek.com.
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