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TMCNet:  El Paso County to pay $3.9 Million for software upgrade [El Paso Times, Texas]

[December 03, 2013]

El Paso County to pay $3.9 Million for software upgrade [El Paso Times, Texas]

(El Paso Times (TX) Via Acquire Media NewsEdge) Dec. 03--El Paso County Commissioners Court on Monday contracted Tyler Technologies, Inc., to replace the county's old financial management software.

The county will pay the company $3.96 million for the installation of a new enterprise resource planning system.

The project will be funded with certificates of obligation and is going to take two years to implement, county officials said.

County Judge Veronica Escobar said the new system is necessary.

She said the technology that the county has been using is outdated. The last time the county replaced the financial and human resource software was in 1985.

Escobar said the new system will allow county officials to do more strategic and careful financial analysis, while the cost to maintain the software will be less.

Wally Hargrove, the county's budget and finance manager, said the current operating cost of the software is $538,000 a year, or $5.38 million in the next 10 years. Under the new software, the maintenance cost will be about $4 million for 10 years, he said.

The county will be able to save $130,000 a year on the county's maintenance and operating budget, Hargrove said.

"That's a 24.5 percent savings over the 10 year life of the product," he said.

Tyler Technologies is currently providing other services to the county, including the TexFile E-Filing system which has had problems. This is the electronic system used to file lawsuits in the district clerk's office.

Due to a configuration problem, Tyler Technologies failed to launch the new electronic filing system in September as scheduled.

District Clerk Norma Favela asked commissioners court on Sep. 30 to extend the county's contract with the previous provider, Texas NICUSA, until Nov. 30.

On Monday, County officials were assured that despite the problems dealing with the E-Filing system, Tyler Technologies was the best vendor to carryout the implementation of the new financial software.

County's Chief Technology Officer Christopher Stathis said Tyler Technologies is a good partner and understands the county's priorities.

"They have been there for us when we need them," he said.

In another action, Commissioners Court discussed in close session the vacancy of a deputy medical examiner position.

Escobar said the county is in the process of hiring a second deputy medical examiner, but she did not provide further details.

Dr. Mario Rascon Ortiz was hired early this year as deputy medical examiner.

Aileen B. Flores may be reached at 546-6362.

___ (c)2013 the El Paso Times (El Paso, Texas) Visit the El Paso Times (El Paso, Texas) at Distributed by MCT Information Services

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