|[December 04, 2013]
NetCracker Transforms BSS and Enhances Content Delivery for Israel's yes Satellite TV
WALTHAM, Mass. --(Business Wire)--
NetCracker (News - Alert) Technology announced today that Israeli direct broadcast
satellite provider yes has implemented its Billing, Rating, and CRM
solutions to improve customer interactions, accelerate speed-to-market
for complex service bundles and promotions, and support new forms of
content delivery and transactions across a variety of customer devices.
Roni Baranov, VP Information Management at yes (Photo: Business Wire)
yes is the sole direct broadcast satellite TV provider in Israel's
highly competitive Pay TV market. yes is working with NetCracker to
enhance its content delivery offerings and customer experience through a
large-scale, multi-year transformation. This long term program will
migrate yes to an end-to-end NetCracker BSS/OSS implementation.
"The market for digitalized, on-demand Pay TV content continues to
accelerate and become more competitive," said Roni Baranov, VP
Information Management at yes. "Transforming our end-to-end BSS/OSS
capabilities with NetCracker will enable us to deliver competitive new
offerings rapidly while continuing to lead with the best customer
experience in our market."
As a result of the program's current phase, yes has implemented
NetCracker's CRM solution to provide a centralized, 360 degree view of
its customers, case management, and workflows. At the same time, yes is
upgrading its billing capabilities with NetCracker's Rating and Billing
solution. As a result, yes will boost speed-to-market for complex
bundles, price plans, and tailored promotions; enable sales, payment,
service fulfillment, nd customer care across a variety of devices; and
enhance its content offerings.
"We are excited to work with yes because the company has always been an
industry leader focused on innovative services and high quality customer
experiences," says Sylvain Seignour, Vice President Americas and Europe
at NetCracker. "This multi-year transformation program attests to the
strength of NetCracker's long standing partnership with yes and our
commitment to helping them deliver market leading offerings to their
customers now and well into the future."
About yes Satellite TV
yes was established in 1998, and launched its broadcasting services in
July 2000. yes is Israel's only provider of multi-channel television
broadcasts via satellite, and was the first company to offer digital
broadcasts and interactive television services. Since its establishment,
yes has been at the forefront of relevant technologies and its offerings
are on par with the largest global multi-channel television companies.
Since yes' inception, the company has recruited over 585,000 subscribers
constituting 40% of Israel's multi-channel television market share. yes
currently employs a staff of 2,300. The company's turnover in 2011
totaled about NIS 1.6 billion. yes is owned by Bezeq and the Eurocom
About NetCracker Technology
NetCracker Technology, a subsidiary of NEC (News - Alert) Corporation, is the proven
partner for communications service providers and cable operators
offering comprehensive, end-to-end solutions and delivery capabilities
to optimize their enterprise. With its global reach, leading-edge
technology, and unbroken track record of successful implementations,
NetCracker helps eliminate operational and business silos and delivers
real-time experience in an on-demand world. For more information, please
NetCracker is a registered trademark of NetCracker Technology Corp. All
other company or product names mentioned in this press release may be
trademarks or registered trademarks of the respective companies with
which they are associated.
About NEC Corporation
NEC Corporation is a leader in the integration of IT and network
technologies that benefit businesses and people around the world. By
providing a combination of products and solutions that cross utilize the
company's experience and global resources, NEC's advanced technologies
meet the complex and ever-changing needs of its customers. NEC brings
more than 100 years of expertise in technological innovation to empower
people, businesses and society. For more information, visit NEC at http://www.nec.com.
NEC is a registered trademark of NEC Corporation. All Rights Reserved.
Other product or service marks mentioned herein are the trademarks of
their respective owners. © 2013 NEC Corporation.
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