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TMCNet:  GL Announces Enhanced Call Management Utility (CMU)

[December 10, 2013]

GL Announces Enhanced Call Management Utility (CMU)

(PR Web Via Acquire Media NewsEdge) Gaithersburg, Maryland, (PRWEB) December 10, 2013 GL Communications Inc announced today its enhanced T1 E1 Voice Call Management Utility software. A critical feature of the CMU is the ASR Listener, which provides the capability to remotely access recordings in progress (real-time) as well as access to historical recordings.

Speaking to reporters, Mr. Rob Bichefsky, Senior Manager at GL, said, “Managing recorded voice calls is essential especially when recording for extended periods of time. The job of manipulating recorded voice calls is easier when calls can be sorted or filtered by called or calling number, time of day, or length of call.” He added, “GL’s Call Management Utility (CMU), coupled with the GL’s T1 E1 Call Capture and Analysis (CCA) application provides all the necessary management tools to perform exactly such monitoring functions for ISDN, SS7, and CAS calls over T1 or E1 networks. Call records are immediately generated, indexed, and displayed once a voice recording over T1 or E1 lines is completed by the CCA." "The most important feature of CMU is the ASR Listener, which provides the capability to remotely access the recording in progress (real-time). CMU can work with multiple GL's T1E1 CCA probes using ASR listener to monitor call recording remotely.” Mr. Bichefsky further added, “The post processing capability of CMU provides filtering of calls of interest that is recorded calls can be filtered or played back or analyzed as required. All relevant information associated with each recorded call is included e.g. timestamp, direction, timeslot, length of call, size of file, calling #, called #, and voice file name. The user has the option to display all 'in-process' calls or a user-defined filtered list of all completed calls. Also allows the user to import a previously saved log file, or an instance, or the captured files from the call capture directory. When importing, the user has the option of adding a filter to the search criteria. Thus, the user may import all voice files or import only those that adhere to the search criteria." "The CMU will automatically sort and display all call records and produce the statistics associated with the voice files. Statistics of the calls such as record number, size of the call, and length of the call can be obtained for the all completed and filtered calls. Custom statistics can also be obtained for the specific calls across multiple instances based on the timestamp, direction, timeslots, length of call, size of file, calling #, called #, crv, and voice file name.” Important Features ·Complete Call Records for each captured file ·Filter/Search for specific calls ·Post Process capability to view the directory of captured files, log files and instances ·Streaming audio files over TCP/IP and playback voice on either East, West, or both directions simultaneously ·Real-time Voice playback (during active call) and post-processing Voice playback (after call is completed) ·Statistics of all Call Records ·Complete Automated T1 and E1 Voice Logger About GL Communications Inc Founded in 1986, GL Communications Inc is a leading supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks. Unlike conventional test equipment, GL's test platforms provide visualization, capture, storage, and convenient features like portability, remotability, and scripting GL Communications has over the years worked with major telecom equipment vendors (EVs) and system integrators to meet the testing requirements arising at various stages of telecommunications product development life cycle.

With its proven expertise of over 25 years, GL has a comprehensive suite of telecom testing solutions to verify and ensure 'quality and reliability' of variety of telecom networks including Wireless, and high-speed fiber optic lines.

GL's test tools range from simple PC-based software test tool to all-encompassing hardware units with futuristic expansion capabilities. GL's test solutions cover wide array of networks – 4G (LTE), 3G, IP, Ethernet, T1, T3, E1, E3, OC-3/STM-1, OC-12/STM-4, and traditional PSTN networks.

GL's tools are widely used by the telecommunication industry for conformance testing, automated stress/load testing, performance testing, remote accessibility, centralized web-based control and analysis, fault testing and analysis, and customized testing.

Read the full story at (c) 2013 PRWEB.COM Newswire

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