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TMCNet:  Grey market also facing supply issues on PS4 [Gulf News (United Arab Emirates)]

[December 15, 2013]

Grey market also facing supply issues on PS4 [Gulf News (United Arab Emirates)]

(Gulf News (United Arab Emirates) Via Acquire Media NewsEdge) Dubai: Due to the high demand for Sony's PlayStation 4 across the globe, even Dubai's grey market is struggling to bring them to the country before Christmas.

The official pre-sales of the fourth-generation device in the UAE was sold out completely on the launch day [December 13]. Globally, Sony launched the PS4 on November 15 in North America and November 29 in Europe and Australia. So far, more than 2.1 million consoles were sold.

Nadeem Khanzadah, head of retail at Jumbo Electronics, said the next shipment date is due around December 23 or 24. Another shipment is due in the middle of Dubai Shopping Festival, which starts January 2.

But according to another retailer, who did not want to be named, the next shipment will likely be in January. Even if stock become available for Christmas, it would be limited.

Online retailers, who are getting the devices from local importers (grey market), have also been facing shortages of the PS4.

"We are really facing shortage for the last two days after the official market became dry. Right now, we don't have any stock and are currently taking pre-orders," Sheriff Rizwan, CEO and founder of, told Gulf News.

"The next shipment is going to be 200 units which we will be getting by this week or next week in time for Christmas," Rizwan said.

Robert Fisser, general manager of Sony Computer Entertainment in Middle East, Africa, Turkey and India, had said that shipments will come on a regular basis.

"If you look at the incredible sellout, we may face a shortage but we are trying to fill the supply gap as soon as possible," Fisser said.

Compatibility issue Due to the shortage, local demand for the popular gaming console has driven up the price on online retailers.

"We are even selling it today despite high price. Even in the US, there aren't enough stocks available. Right now PS4 is more in demand than Xbox One. We sell a mixture of US and European devices," Omar Kassim, CEO and founder of

The official price is Dh1,699 for the basic console only, but online the price has jumped to Dh2,899.

A number of units entering the market are coming from the US. Buyers have said they are concerned about the compatibility issue of the device sourced from the US and Europe because of different video standards like NTSC and PAL. NTSC is mainly used in Europe and PAL in Europe and Asia.

Whether it is NTSC or PAL is not an issue, Kassim said, and added that no TVs have PAL or NTSC anymore. They all work with HDMI which is the digital standard and the games do not have any region restrictions. That means, a gamer can buy a console from the US and use it with Japanese or British games. There is no issue with the "power supply" either.

"When downloading games from the play store, it does not matter which region you are in. All the PS4s are manufactured with a switching power supply. So 110-240 volts, it switches automatically unlike the US-made Xbox One where a power convertor is needed," Kassim said.

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