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BMC Reflects On Industry In Coming Year(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 24 December 2013 Release date- 20122013 - HOUSTON- BMC Software, the company behind MyIT and BMC AppZone, is closing out the year with a series of blog posts spotlighting predictions from influencers in the technology industry. This week, the company also shared a new case study from Ovum, about the results News UK has experienced from implementing the BMC Remedyforce ITSM suite. Customer Updates Ovum: News UK Dramatically Enhanced Customer Experience with BMC Remedyforce A new Ovum report spotlights how News UK successfully implemented BMC Remedyforce-a market-leading IT Service Management (ITSM) solution-to improve response times, first-line resolution rates and customer satisfaction levels, all while considerably reducing their IT costs. http://www.bmc.com/news/press-releases/2013/Ovum-News-UK-Dramatically-Enhanced-Customer-Experience-with-BMC-Remedyforce.html?c=n Thought Leadership Robert Scoble's Big Predictions for 2014 On the Mark shares technology predictions for the New Year from Robert Scoble, tech blogger and Startup Liaison for Rackspace . This is the first of a series of predictions the blog will spotlight over the next several weeks. https://communities.bmc.com/people/mstouse/blog/2013/12/15/robert-scobles-big-predictions-for-2014 What People are Saying BMC Software 2014 predictions: Consumerization of IT driving significant change Mark Settle, VMblog http://vmblog.com/archive/2013/12/18/bmc-software-2014-predictions-consumerization-of-it-driving-significant-change.aspx#.UrHUueKuI8Q The future of social media: 60 experts share their 2014 predictions Vignesh Subramanyan, Business 2 Community http://www.business2community.com/social-media/future-social-media-60-experts-share-2014-predictions-0718083#!qbSWc Products of the week 12.16.13 Brandon Butler, Network World http://www.networkworld.com/slideshow/132653/products-of-the-week-121613.html#slide5 Deals of the Year: $6.9B privatization deal wins Technology category Molly Ryan, Houston Business Journal http://www.bizjournals.com/houston/print-edition/2013/12/13/deals-of-the-year-technology.html DB2 for z/OS reference material Marc Wambeke, Mainframe Watch Belgium http://mainframe-watch-belgium.blogspot.com/2013/12/db2-for-zos-reference-material.html Executives reveal 6 toughest interview questions to find top candidates Ritika Trikha, CyberCoders http://www.cybercoders.com/insights/executives-reveal-6-toughest-interview-questions-to-find-top-candidates/ BMC Software. IT Innovation Drives Business Transformation. For more than 30 years, BMC has helped thousands of companies around the world master IT complexity. From mainframe to cloud to mobile, from the back room to the boardroom, BMC delivers the automation, integration, and sophistication that enable the business and IT to perform like never before. To learn more, visit bmc.com. Public Relations Contacts: Ann Duhon Phone: (713) 918-3201 [email protected] [Editorial queries for this story should be sent to [email protected]] ((Comments on this story may be sent to [email protected])) (c) 2013 Electronic News Publishing - |