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TMCNet:  Intelligent Voice Poll: Majority of Americans Believe Banks are Unable to Prevent another Scandal [Professional Services Close - Up]

[December 29, 2013]

Intelligent Voice Poll: Majority of Americans Believe Banks are Unable to Prevent another Scandal [Professional Services Close - Up]

(Professional Services Close - Up Via Acquire Media NewsEdge) Only 13 percent of Americans believe bank systems are capable of preventing another scandal, according to a poll of over 2000 American consumers by speech technology experts Intelligent Voice.


According to a release, 35 percent suggest that with some investment, they might be in a better position to ward off the next crisis.

The company reported that 51 percent say it will take major investment to sort out the systemic problems that banks and financial institutions have, rising to over 60 percent in the 35-44 age bracket, a demographic acutely affected by the effects of the financial crisis on working families.

"For less than $10 per trader per day, we think that banks and financial institutions can better protect themselves from future scandals," says Intelligent Voice CTO Nigel Cannings. "Using existing technology and knitting it together with best of breed emerging technologies, especially in the analytics field, means that banks can monitor themselves far more effectively." "Regulators are already struggling with workload as are the people they are monitoring. We need to rethink how we store and analyse data, and recognise that technology can play a part alongside humans in achieving this." Intelligent Voice is part of Chase Information Technology Services Limited, a software firm with over experience of delivering mission critical transaction processing systems in the financial services industry, including to several of the world's top 20 insurers. Chase specialises in voice recognition and text analysis systems that allow companies to understand their businesses better.

Report information: www.intelligentvoice.com/blog/banks-capable-stopping-another- scandal-just-13-americans-say-yes More information: www.intelligentvoice.com ((Comments on this story may be sent to newsdesk@closeupmedia.com)) (c) 2013 ProQuest Information and Learning Company; All Rights Reserved.

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