|[January 02, 2014]
Rite Aid to Assist Customers with Prescription Needs as Affordable Care Act Coverage Takes Effect
CAMP HILL, Pa. --(Business Wire)--
With millions of Americans now receiving health insurance coverage under
the Affordable Care Act beginning Jan. 1, Rite Aid (NYSE: RAD)
pharmacies are ready to assist customers with prescription insurance
coverage issues and help ensure they are able to access prescription
medications under their new plans.
"Every pharmacist knows how important it is for people to take their
medications as prescribed, without any interruption," said Rite Aid's
Executive Vice President of Pharmacy Robert Thompson. "Each year, Rite
Aid pharmacy teams work with and help guide customers through
first-of-the-year insurance plan changes, and that's especially true
this year, as we know that those newly enrolled may have questions or
concerns about their prescription coverage. Rite Aid is committed to
helping them work through this transitional period and protect their
Thompson also said that, in circumstances where customers have enrolled
but have not received their plan identification number from their
insurance provider, Rite Aid pharmacy staff will work with these
customers to verify their eligibility and help them utilize their new
benefits. Customers need to bring confirmation of their enrollment to
the Rite Aid pharmacy; enrollment confirmation can be obtained from the
exchange website. During Jnuary, for those customers who are enrolled
in exchange-based plans but prescription benefit information is not yet
available, Rite Aid pharmacists may dispense a 15 to 30-day supply of
medication* to these customers at no upfront cost** until their
prescription coverage details are available.
Rite Aid has been in close communication with government agencies,
health plans, and others in the industry and will continue to work
closely with these parties to best support and assist its customers as
roll out of the Affordable Care Act continues.
In an effort to assist those filling prescriptions under new plans for
the first time, Rite Aid is also offering the following tips to
-Verify that you've signed up for prescription coverage
and know the name of your plan.
-Pay your premium; prescription
drug coverage begins once premiums are paid.
-Bring along any
confirmation information provided by insurer like an insurance card or
For additional help or information, visit or call the Marketplace Call
Center at 1-800-318-2596 (available 24/7).
Since last fall, Rite Aid has initiated several steps to help customers
better understand the Affordable Care Act and to provide them with
information they can use to help them make the best health insurance
choices for themselves and their families, including having licensed,
independent insurance agents in select Rite Aid stores through March 31,
2014. Agents are available to meet one-on-one with customers to answer
questions on the Affordable Care Act; help them compare healthcare plans
based on individual needs; and enroll in a plan if they choose.
Rite Aid Corporation is one of the nation's leading drugstore chains
with nearly 4,600 stores in 31 states and the District of Columbia and
fiscal 2013 annual revenues of $25.4 billion. Information about Rite
Aid, including corporate background and press releases, is available
through the company's website at www.riteaid.com.
*Exclusions or limitations apply to certain therapeutic classes;
please ask your Rite Aid pharmacists for details.
provided prescriptions at no upfront cost may be required to pay any
applicable co-pays pursuant to the terms of their prescription coverage.
[ Back To Technology News's Homepage ]