|[January 08, 2014]
Partnership with Consumer Reports and CHPI Adds Medical Group Ratings to CalQualityCare.org
OAKLAND, Calif. --(Business Wire)--
This year, hundreds of thousands of Californians are expected to be
newly insured as part of the Affordable Care Act. Where will they and
millions of others turn for unbiased information and ratings about the
quality of care in the Golden State?
is a free, easy-to-use source for information about the performance of
medical groups, hospitals, nursing homes, and other long term care
facilities in California. Produced by the California HealthCare
Foundation (CHCF), a nonprofit philanthropy, the website offers one-stop
shopping and makes it easy to find and compare providers on a range of
measures, including patient experience with medical groups and office
staff, nursing home staffing levels, and hospital quality, including ER
wait times. Users will also find tips and checklists about how to choose
a provider, questions to ask, how to pay for care, and what to do if
something goes wrong.
Previously, CHCF operated two websites rating hospitals
(CalHospitalCompare.org) and nursing homes and other long-term care
facilities (CalQualityCare.org). The two sites have been combined into a
single site, CalQualityCare.org.
"The fact is health care quality can vary dramatically from provider to
provider," said Andy Krackov, senior program officer at CHCF. "When it
comes to choosing a medical group, hospital, or long term care provider,
better information makes for smarter choices. CalQualityCare is an
easy-to-use site the public can trust."
Unlike paid and commercial sites, users can be assured the information
on CalQualityCare.org is objective and unbiased. There is no advertising
(or promotion of one provider over others) and no registration or
contact information is required.
CHCF partners with the following organizations to produce the data on
New Medical Group Ratings
The addition of ratings for 170 primary care and specialty physician
groups in California is the result of a new partnership among CHCF,
Consumer Reports Health, and CHPI, a nonprofit collaborative of health
purchasers, plans, providers, and consumers. The organizations are among
the first in the nation to make this information widely available to
"Sharing performance data not only helps generate important
conversations among providers, it can lead to one of the most powerful
forces driving improvement - educated consumers," said John Santa, MD,
medical director, Consumer Reports Health.
The medical group ratings presented on CalQualityCare.org focus on
patient experiences with their doctors, and are based on data collected
through CHPI's annual Patient Assessment Survey (PAS). The rating icons
used are the same ones familiar to long-time readers of Consumer
Reports. To learn more about the site, see the frequently
asked questions page.
In addition to being featured on the CalQualityCare.org website, the
physician group ratings are included in a special insert of the February
2014 Consumer Reports magazine (now on newsstands), as well as to
subscribers of the Consumer
"There is an enormous unmet need for greater transparency in health
care, which is essential to improving the entire system," said Tom
McCaffery, CHPI board president. "This partnership with CHCF and
Consumers Union is part of our commitment to identify strategies to
provide consumers with meaningful data that can help drive real change."
New Patient Experience Survey
Users should note that CalQualityCare.org currently includes medical
group-level data and not ratings of individual physicians. The three
sponsors are now fielding a short
survey that asks consumers to anonymously rate their individual
doctors in California. The results will be used to inform how to help
develop ratings of individual physicians in the future.
About the California HealthCare Foundation
The California HealthCare Foundation works as a catalyst to fulfill the
promise of better health care for all Californians. We support ideas and
innovations that improve quality, increase efficiency, and lower the
costs of care. For more information, visit www.chcf.org.
About the California Healthcare Performance Information System
The California Healthcare Performance Information System (CHPI) is a
nonprofit, public benefit corporation whose mission is to serve as a
trusted source of health care data to measure the quality and
affordability of care, report performance ratings to and educate the
public about health care value, and drive improvements in health care in
California. CHPI produces ratings of California physician groups to help
Californians choose health care they can trust. CHPI is a collaborative
of California health care purchasers, plans, providers, and consumers.
For more information, visit www.chpis.org.
About Consumer Reports
Consumer Reports is the world's largest independent product-testing
organization. Using its more than 50 labs, auto test center, and survey
research center, the nonprofit rates thousands of products and services
annually. Founded in 1936, Consumer Reports has over 8 million
subscribers to its magazine, website, and other publications. Its
advocacy division, Consumers Union, works for health reform, food and
product safety, financial reform, and other consumer issues in
Washington, DC, the states, and in the marketplace. For more
information, visit http://www.consumerreports.org.
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