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TMCNet:  Why we love Kias [Hull Daily Mail (England)]

[January 24, 2014]

Why we love Kias [Hull Daily Mail (England)]

(Hull Daily Mail (England) Via Acquire Media NewsEdge) Following on from the phenomenal success of last year's Customer Advocacy and Reviews Strategy (CARS) advertising, Kia Motors (UK) Ltd is starting this year with a fully integrated marketing campaign, highlighting real customers' comments and thoughts about their cars.


Now in its second year, Kia has published more than 10,000 unfiltered, independentlyverified reviews by Reevoo on its UK website www.kia.co.uk, with an average score of nine out of ten across their range of cars.

The new campaign aims to demonstrate just how much Kia owners actually love their cars by taking inspiration directly from customer written reviews.

The first TV commercial to air was for the revised 2014 Sportage - Kia's successful C-segment crossover.

This will be followed by three 30-second adverts each featuring a Kia model - the Kia cee'd, Rio and Picanto.

They are scheduled to be aired from today with the full TV campaign running till the end of March. Heavyweight press and digital campaigns will support the TV advertising during this time.

Mark Hopkins, marketing director, Kia Motors (UK) Ltd, said: "The importance of being honest and transparent is crucial to our continued business success.

"Last year, we built the foundations for using customer reviews to help demonstrate how good our range of cars is and have found through these reviews how extremely passionate our customers are about their cars." The creative for the commercials was developed by John Crozier and Dom Sweeney at Innocean Worldwide UK, with the directing by Noah Harris through Blink Ink, with extensive CG work by Nineteen Twenty. The TV commercials are brought to life by filming hand-written reviews going onto Post-it(R) notes, to illustrate clearly what customers are saying about the Kia they own, before the images then expand to reveal a huge time-lapse animation of Post-it(R) notes surrounding the car.

The scale of the number of Post-it(R) notes used demonstrates the large number of customers who have now reviewed their Kias while also helping to dramatise the product benefits relevant to each model's target audience. The voiceover uses words directly from customer reviews.

(c) 2014 ProQuest Information and Learning Company; All Rights Reserved.

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