|[January 24, 2014]
Zuora Named as Finalist in 2014 Stevie® Awards for Sales & Customer Service
FOSTER CITY, Calif. --(Business Wire)--
Zuora (News - Alert), the subscription
commerce, billing and finance leader, was named a Finalist in the
Customer Service Department of the Year category in the eighth annual
Stevie® Awards for Sales & Customer Service, and will ultimately be a
Gold, Silver, or Bronze Stevie Award winner in the program.
The awards are presented by the Stevie Awards, which organizes several
of the world's leading business awards shows including the prestigious
International Business Awards and the new Asia-Pacific Stevie Awards.
The final results will be announced during a gala banquet on Friday,
February 21 at the Bellagio Hotel in Las Vegas, Nevada. Finalists from
the U.S.A. and several other nations are expected to attend.
More than 1,500 nominations from organizations of all sizes and in
virtually every industry were evaluated in this year's competition, an
increase of 36% over 2013. Finalists were determined by the average
scores of 129 professionals worldwide, acting as preliminary judges.
Entries were considered in 43 categories for customer service and
contact center achievements, including Contact Center of the Year, Award
for Innovation in Customer Service, and Customer Service Department of
the Year; 43 categories for sales and business development achievements,
ranging from Senior Sales Executive of the Year to Sales Training or
Coaching Program of the Year to Sales Department of the Year; and
categories to recognize new products and services and solution providers.
More than 100 members of seven specialized judging committees will
determine the Gold, Silver and Bronze Stevie Award placements from among
the Finalists during final judging, to take place January 27 - February
"In a record-breaking year for nominations, the judges saw extraordinary
quality in the achievements portrayed in these Finalist nominations,"
said Michael Gallagher, president and founder of the Stevie Awards. "The
final judges should enjoy reading and evaluating such a treasure trove
of excellent work."
"We are excited about this recognition and the award nomination
validates that we are on the right path with our customer success
program," said Marlene Summer, Director, Zuora Global Support. "Our team
set a goal of delivering superior client experiences and since 2012,
we've provided quick response and resolutions times and received an
average customer service rating of 96% for the entire team. We're
continuing to focus on delivering the best customer service possible."
Details about the Stevie Awards for Sales & Customer Service and the
list of Finalists in all categories are available at www.StevieAwards.com/Sales.
Zuora is the global leader in subscription commerce and billing, helping
companies in every industry transition to the Subscription Economy.
Enterprise leaders and high-growth companies alike use Zuora's
multi-tenant cloud platform to launch, scale, and monetize their
subscription services. Zuora's applications work where traditional ERP
applications fail: Subscription pricing, quoting, orders, billing,
payments, and renewals. Built from the ground up by SaaS (News - Alert) industry
veterans from salesforce.com, PayPal, and Netsuite, Zuora services
innovative customers like Informatica,
Business Information. To learn more about Zuora, please visit www.zuora.com.
About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie
Awards, The American Business Awards, The International Business Awards,
the Stevie Awards for Women in Business, and the Stevie Awards for Sales
& Customer Service. A sixth program, the German Stevie Awards, will
debut later this year. Honoring organizations of all types and sizes and
the people behind them, the Stevies recognize outstanding performances
in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
Sponsors and supporters of the eighth annual Stevie Awards for Sales &
Customer Service include the BusinessTalkRadio Network, Competence Call
Center, and ValueSelling Associates.
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