|[February 03, 2014]
Top-Five U.S. Bank Makes Million Dollar Investment in Kofax Mobile Capture
IRVINE, Calif. --(Business Wire)--
Kofax® Limited (NASDAQ: KFX)(LSE: KFX), a leading provider of
smart process applications for the business critical First Mile™
of customer interactions, today announced that one of the five largest
U.S. banks has made a $1.0 million initial investment in software
licenses for the recently launched Kofax Mobile Capture™ Platform and
frameworks for Mobile Bill Pay and Mobile Check Deposit apps. The bank
will use the solution to over time progressively expand and enhance its
mobile banking apps for customers throughout the U.S.
The bank currently has millions of customers who take advantage of its
mobile banking apps. As part of a program to retain and expand its
customer base, the bank selected Kofax because of its unique ability to
deliver a wide range of mobile capture applications, including check
deposit, bill pay, new customer onboarding, new account openings and
mortgage application processing, on a single platform. Kofax also was
selected because of its flexible software development kit for mobile
capture apps and advanced analytics that provide organizations with
actionable insights into these customer facing processes and the
accuracy and performance of their mobile apps.
The transaction was closed and delivered during January 2014.
"This bank's selection of the Kofax Mobile Capture Platform is a
significant validation of our strategy to offer a single platform that
supports a wide range of mobile capture apps," said Howard Dratler,
Executive Vice President of Field Operations at Kofax. "Our technology
provides financial leaders with tools that enable them to control their
own mobile development on a highly scalable platform that can handle
hundreds of millions of documents and transactions per year, and
optimize the overall customer experience."
About Kofax Mobile Captre Platform
The Kofax Mobile Capture™ Platform enables organizations to integrate
powerful, interactive capture and process management capabilities into
their mobile apps, which streamlines information-intensive interactions
and extends self-service capabilities to customers. It turns smartphones
into information capture devices, with more dynamic apps that "meet
customers where they are"-when they want to be engaged and on their
preferred channel. With the Kofax Mobile Capture Platform, organizations
can improve customer service and accelerate transactions, all while
driving greater revenue.
Kofax also has easily customizable frameworks for two apps built on the
Kofax Mobile Capture Platform:
Mobile Bill Pay, with patented image perfection, enables banks and
their customers to easily and effectively capture bills and add payees
to a bank's automatic bill pay system. This improves customer service
and satisfaction, and more closely ties users to the banks' mobile
banking and online solutions, which has proven to significantly reduce
the likelihood of a customer switching banks.
Mobile Check Deposit gives banking customers the ability to
deposit checks directly from their smartphones and tablets. Kofax's
ability to capture checks with superior image quality enables banks to
process more checks faster with greater accuracy. It also delivers
more accurate data to the core banking system, resulting in fewer
exceptions that would otherwise require manual intervention.
Kofax is a leading provider of smart process applications for the
business critical First Mile of customer interactions. These begin with
an organization's systems of engagement, which generate real time,
information intensive communications from customers, and provide an
essential connection to their systems of record, which are typically
large scale, rigid enterprise applications and repositories not easily
adapted to more contemporary technology. Success in the First Mile can
dramatically improve an organization's customer experience and greatly
reduce operating costs, thus driving increased competitiveness, growth
and profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and service
organization, and a global network of more than 800 authorized partners
in more than 75 countries throughout the Americas, EMEA and Asia
Pacific. For more information, visit kofax.com.
© 2014 Kofax Limited. Kofax is a registered trademark and First Mile
and Kofax Mobile Capture are trademarks of Kofax Limited.
Source (News - Alert): Kofax
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