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TMCNet:  Encore Health Resources Launches Pay-for-Performance Managed Services

[February 21, 2014]

Encore Health Resources Launches Pay-for-Performance Managed Services

HOUSTON & ORLANDO, Fla. --(Business Wire)--

Encore Health Resources, an award-winning leader in the health-information technology services industry, today announced the launch of its new Pay-for-Performance (P4P) Managed Services offering. Unique in the healthcare industry, the new offering further extends the capabilities already proven in successful engagements with large health systems. It helps clients manage performance and data components to maximize quality, obtain incentives, and avoid penalties.

Dana Sellers, Chief Executive Officer, Encore Health Resources (Photo: Business Wire)

Dana Sellers, Chief Executive Officer, Encore Health Resources (Photo: Business Wire)

P4P Managed Services combines Encore subject-matter experts, software tools, and methodologies, lifting the burden of meeting value-based demands off clients' shoulders and into Encore's hands. As part of the innovative offering, Encore also shares risks and rewards via multi-year partnerships, working with clients to ensure that they have the trusted data they need to support performance improvement and obtain incentives.

The new service begins with the P4P Value-driven Roadmap, which identifies the dollars and associated measures at stake in clients' at-risk, value-based contracts -- including projections for the next few years. As input for the roadmap, Encore performs a data assessment of every client's EHR and other source systems to determine if they are capturing the right data for the targeted measures. The roadmap defines the multi-yeardata and process program required to obtain the desired incentives.


Next, Encore establishes this required program along with data governance, technology, and data tools. The new service also builds the value components of the program, including EHR remediation, workflow redesign, change management, data profiling, ETL, and dashboards required to monitor performance.

Once the program foundation is established, the value-management cycle begins. Encore monitors each client's performance, providing insight through performance analysis and suggesting needed performance improvements to meet all targeted incentives and enhance the quality of care. Also, as new contracts emerge, Encore works with clients to incorporate new eMeasures into the program. By creating trusted, transparent data, Encore helps health systems transform and meet new payment-model requirements by using eMeasures to adhere to evidence-based standards. The result is better patient care and an improved bottom line.

"Encore was founded to provide consulting services with a focus on analytics fueled by clinical data. In the broad spectrum of consulting services that we provide - from HIT and clinical advisory to implementation, go-live services, and analytics - our focus is trained on identifying and gathering the data that our clients need to improve healthcare and operational performance," said Dana Sellers, Chief Executive Officer, Encore Health Resources. "Our P4P Managed Services offering is a natural extension of our mission. At-risk contracts require the ability to track eMeasures - an Encore strength and differentiator - since our founding just five years ago."

P4P programs supported by the new Encore offering include all those involving quality measures that go back to incentives. These include a broad variety that include Medicare, Medicaid, commercial P4P (fee-for-value) contracts, accountable-care organizations, patient-centered medical homes, clinically integrated networks, and many others. The P4P Managed Services methodology and tools tie eMeasures directly to workflow, creating insights and opportunities for workflow adjustments that produce better results.

About Encore Health Resources:

Encore Health Resources is a recognized, award-winning leader in the health-information technology (HIT) services industry. Founded in 2009 and led by Encore CEO Dana Sellers and President Tom Niehaus, the company provides consulting services and solutions that assist its expanding client base with a wide range of HIT strategy, advisory, implementation, process-redesign, and optimization initiatives. Encore focuses on capturing the right data at the right time, establishing analytical capabilities that meet the evolving information and reporting needs of healthcare providers to document and improve clinical and operational performance.


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