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TMCNet:  Rapid7 Recognized for Excellence in Customer Service and Innovation

[March 14, 2014]

Rapid7 Recognized for Excellence in Customer Service and Innovation

BOSTON --(Business Wire)--

Rapid7, a leading provider of IT security data and analytics software and services, is pleased to announce it was selected as a Reader Trust award winner in the Best Vulnerability Management Solution category at the 2014 SC Awards. Rapid7 was also presented with a Silver Stevie® Award in the Frontline Customer Service Team of the Year - Technology Industries - Computer Software category in the eighth annual Stevie Awards for Sales & Customer Service.

For the SC Award, Rapid7 Nexpose was selected from a group of finalists representing the best the information security industry has to offer. Hundreds of vendors and service providers entered the Reader Trust Award category. Nexpose was selected as the winner by a panel representing a cross-section of SC Magazine readership, which is comprised of large, medium and small enterprises from all major vertical markets, including financial services, health care, government, retail, education and other sectors.

The SC Awards, now in its 17th year, is recognized as the most prestigious mark of achievement for information-technology (IT) security professionals and products. The annual awards showcase the best solutions, services and profesionals working to fend off the myriad security threats in today's corporate world.


"After being narrowed down to a select group of finalists, our judges poured over the entries to thoroughly compare each product against its peers," said Illena Armstrong, VP, editorial, SC Magazine. "Rapid7 Nexpose was selected as the winner for its ability to best meet the needs of its customers."

The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition. Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges. More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.

"Entries to the Stevie Awards for Sales & Customer Service have almost doubled over the past few years," said Michael Gallagher, president and founder of the Stevie Awards. "Not only have we seen a dramatic increase in the number of entries; but the judges have also seen a remarkable rise in the quality of the nominations submitted overall. We congratulate all of this year's Stevie winners for their outstanding work."

"We're thrilled to receive these honors," said Lee Weiner, Senior Vice President of Products and Engineering at Rapid7. "It's exciting to see that our company-wide commitment to providing innovative solutions for security's complex challenges has paid off. The SC Magazine award validates all the hard work Rapid7 has put into making Nexpose an awesome product that helps organizations actively manage IT security risk. This, coupled with the Stevie award, underscores the tremendous value we place on helping our customers solve real-world security challenges."

In addition to the SC Magazine and Stevie Award wins, Rapid7 also received the Vulnerability Management Market Penetration Leadership Award from Frost & Sullivan (News - Alert) earlier this year. The Frost & Sullivan award recognized Rapid7 as the fastest growing company in the vulnerability management space.

About Rapid7

Rapid7's IT security data and analytics solutions collect, contextualize and analyze the security data you need to fight an increasingly deceptive and pervasive adversary. Unlike traditional vulnerability assessment or incident management, Rapid7 solutions uniquely provide insight into the security state of your assets and users across virtual, mobile, private and public cloud networks. They enable you to fully manage your risk, simplify compliance, and identify, investigate and stop threats faster. Our threat intelligence, informed by members of the Metasploit open source community and the industry-leading Rapid7 Labs, provides relevant context, real-time updates and prioritized risk. Our solutions are used by more than 25% of the Fortune 1000 and nearly 3,000 enterprise, government and small business organizations across 78 countries. To learn more about Rapid7 or get involved in our threat research, visit www.rapid7.com.


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