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TMCNet:  Paragon Application Systems Celebrates 20 Years of Innovating ePayment Testing Solutions

[May 07, 2014]

Paragon Application Systems Celebrates 20 Years of Innovating ePayment Testing Solutions

HOLLY SPRINGS, N.C. --(Business Wire)--

Twenty years ago, the founders of Paragon Application Systems decided that there had to be an easier way to configure and test ATMs than the manual approach that was used at the time. Armed with knowledge of financial host systems and experience from consulting engagements with financial institutions around the world, they developed their idea into a successful product, ConfigBuilder, and eventually into a successful company.

This year Paragon Application Systems celebrates twenty years in business. With 600 customers in 90 countries around the world, Paragon has come a long way from the early days when the founders gathered to discuss business plans at a Burger King restaurant. Today four of the top five international card issuers and five of the top ten international banks count on Paragon solutions for their ePayment testing needs.

Customers use Paragon solutions to:

  • Develop and test their ATM configuration files and verify ATM performance
  • Test more than 114 financial message formats
  • Conduct certification testing
  • Load test their payment systems
  • Connect globally deployed resources with centralized, cloud-based testing
  • Verify batch system processing

One of the keys to Paragon's growth has been an unwavering focus on customer service.

"Paragon has always prided itself on recognizing our customers as one of our greatest assets and treating them as such," says Bob Collins, President and co-founder of Paragon Application Systems. "Constant communication with our cusomers keeps us apprised of their needs and their perspective on industry trends, which helps guide our decisions about product enhancements. We built our reputation on outstanding customer service and that continues to be a cornerstone of our success."


Paragon is committed to developing solutions that address not only the ePayment testing needs of today, but also the testing needs of the future.

"We see ourselves as partners in our customers' testing efforts," says Mark Medlin, Chief Technology Officer and co-founder of Paragon Application Systems. "Therefore, it is imperative that we constantly survey the technical landscape to make certain we are leveraging the best technologies and processes to help them do their job more cost effectively and efficiently."

The strength of the business stems from the dedication and expertise of Paragon employees.

"There are many moving parts to any business that must be managed properly, but at our core we have a deep respect for the individual. From this foundation the secret to staying in business is very simple-treat your employees well, treat your customers well, and together build world-class solutions" says Jim Perry, CEO of Paragon Application Systems. "If you give people a chance, they can be very inspiring-and if you take the time to listen to them great things can happen!"

About Paragon Application Systems

Paragon Application Systems is the leading, independent, global provider of ePayment simulation, configuration and testing software solutions to the financial industry. More than 600 financial institutions in over 90 countries use Paragon tools to improve quality and reduce time-to-market. Paragon's broad customer base includes major interchanges, processors, leading software providers, banks and credit unions. Visit Paragon Application Systems at www.paragonedge.com, follow our blog at www.emv411.com, follow us on Twitter (News - Alert) @ParagonEdge, LinkedIn, Facebook, or email info@paragonedge.com.


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