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TMCNet:  Alliance HealthCare Services Receives Avatar's Exceeding Patient Expectations Award Seventh Year in a Row

[May 29, 2014]

Alliance HealthCare Services Receives Avatar's Exceeding Patient Expectations Award Seventh Year in a Row

NEWPORT BEACH, Calif. --(Business Wire)--

Alliance HealthCare Services, Inc. (AIQ), a leading national provider of radiology and radiation therapy services, has been recognized for the seventh straight year by Avatar Solutions, a leading national provider of patient surveys, for patient satisfaction excellence in 2013.

Alliance has received this distinction-Avatar's Exceeding Patient Expectations Award-every year since 2007. And both divisions-Alliance HealthCare Radiology (Alliance Radiology) and Alliance Oncology-received the award for 2013. Honoring Alliance's consistent dedication to delivering an exceptional patient experience, the Exceeding Patient Expectations Award is based on three critical survey items gauging patient expectation about quality of care, reliability, and customization before the visit. Alliance Oncology additionally received Avatar's Five Star Service Award for outpatient loyalty and endorsement in 2013.

"We are honored to receive Avatar's Patient Experience Awards, which exemplify our team members' commitment to deliver extraordinary care to every patient," says Tom Tomlinson, Chief Executive Officer and President of Alliance HealthCare Servics. "The fact that Alliance has received this distinction for the last seven years shows that our commitment to care aligns with the mission of our hospital partners to provide exceptional care. In addition, with the emphasis today's healthcare reimbursement and payment models are now placing on patient satisfaction and care quality, it's a significant advantage for our hospital and healthcare partners that Alliance has been and still is leading the industry in care, quality, and satisfaction excellence."


About Avatar Solutions

Avatar Solutions is an innovative survey, data measurement, and performance improvement company with over 30 years of experience. Avatar provides CAHPS Surveys, Patient Satisfaction Surveys, Employee Survey and Physician Surveys to over 500 hospitals and 13,000 clinicians nationwide. Avatar is the American Hospital Association's exclusively-endorsed provider for Healthcare Survey Tools. www.avatarsolutions.com

About Alliance HealthCare Services

Alliance HealthCare Services is a leading national provider of outsourced radiology and radiation therapy services based upon annual revenue and number of systems deployed. Alliance focuses on MRI, PET/CT and CT through its Radiology Division and radiation therapy through its Oncology Division. With approximately 1,800 team members committed to providing exceptional patient care and exceeding customer expectations, Alliance provides quality clinical services for over 1,000 hospitals and other healthcare partners in 43 states. Alliance operates 497 diagnostic imaging and radiation therapy systems. The company is the nation's largest provider of advanced diagnostic mobile imaging services and one of the leading operators of fixed-site imaging centers, with 123 locations across the country. Alliance also operates 30 radiation therapy centers, including 18 stereotactic radiosurgery facilities, many of which are operated in conjunction with local community hospital partners, providing treatment and care for cancer patients. With 18 stereotactic radiosurgery systems in operation, Alliance is among the leading providers of stereotactic radiosurgery nationwide. www.alliancehealthcareservices-us.com


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