Nlyte Software Introduces ITSM Connectors [Professional Services Close - Up]
(Professional Services Close - Up Via Acquire Media NewsEdge) Nlyte Software rolled out the next wave of ITSM connectors which allow users of the Nlyte DCIM suite to tightly connect with change management and CMDB products.
According to a media release, Nlyte's programming-free connector framework now supports HP's Service Manager change management solution, ServiceNow's Configuration Management CMDB and includes an update to its BMC Remedy Change Management ticketing system.
"Customers expect DCIM to be more than isolated information about data center rack elevations and floor plan diagrams," said Robert Neave, co-founder, CTO and vice president of product management for Nlyte Software. "They want to maintain their IT infrastructure economically with tight integration between their ITSM policies and their DCIM solution. Our Nlyte Connectors enable organizations to easily deliver this tight integration without the time, costs and maintenance associated with hard coding these connections programmatically."
The company reported that Nlyte Asset Sync for ServiceNow CMDB, Nlyte Change Management connector for HP Service Manager and Nlyte Change Management Connector for BMC Remedy are shipping.
Nlyte Software is a software company focused on planning, managing and optimizing data centers.
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