TMCnet News
CSX Names New CSX Transportation VP, Market Strategy E-Business [Travel & Leisure Close - Up](Travel & Leisure Close - Up Via Acquire Media NewsEdge) Executive Vice President and Chief Commercial Officer Clarence W. Gooden has reported the appointment of Ed Jenkins as vice president- market strategy e-business for CSX Transportation, effective August 15. According to a release from the company, Jenkins, who will continue to report to Gooden, has fostered the development of the team responsible for translating customer needs and growth opportunities into service solutions that support each of the railroad's key markets. "Ed has led remarkable innovations in e-business tools and customer analytics that have helped propel CSX's service insights and service culture and, in these areas, has set industry standards. His work has helped CSX gain genuine and constant customer engagement and insight," said Gooden. "As a result, the company is much more skilled in anticipating and addressing the needs and expectations of current and future customers. These skills will be essential as our service grows in volume and complexity, and I am very pleased to have Ed and his team in place to help take us forward." Over a nearly 30-year career at CSX, the company said Jenkins has held positions in operations, sales and marketing and strategy. CSX, based in Jacksonville, Florida, is a transportation company. More information and complete details: www.csx.com ((Comments on this story may be sent to [email protected])) (c) 2014 ProQuest Information and Learning Company; All Rights Reserved. |