Ada County Sheriffs Office Partners with TriTech Software Systems for a New Computer-Aided Dispatch and Mobile Platform
(eTeligis.com Via Acquire Media NewsEdge) SAN DIEGO, CA , United States, via ETELIGIS INC., 08/21/2014 - - TriTech Software Systems, the leading provider of public safety software, proudly announces that it has been selected bythe Ada County Sheriffs Office to provide TriTechsInform CAD, Mobile, and IQ search and analytics solution for the Countys Communication Center. After an extensive and extremely competitive evaluation process, the selection team at Ada County found the TriTech solution to be the best fit for its multi-agency, multi-jurisdiction operations.
-Located in the southwestern part of the state of Idaho, Ada County supports the states largest population. The Ada County Sheriffs Office is the largest local law enforcement agency in the state, and its Communications Center coordinates police, fire, and emergency medical responses for all city and county public safety agencies within Ada County. As the primary Public Safety Answering Point (PSAP) in the County, the Communication Center receives all 9-1-1 and non-emergency calls for the four law enforcement agencies, six fire departments, andparamedics who serve Ada County. The Communication Center has approximately 58 employees and processes 468,000 calls per year.
-After a thorough evaluation which included an extensive request for proposal (RFP) process and hands-on demonstrations for 10 days, Ada County selectedTriTechs Inform CAD and mobile solutions to replace the Countys existing CAD and mobile computing applications. In addition to delivering an updated, comprehensive dispatch and mobile solution, the new TriTechsystem includes interfaces to the Countys ancillary applications. Integrating the TriTechsoftware with the Countys systems will result in increased efficiencies and streamlined data flow.
-Inform CAD and Mobile will provide Ada County with true multi-jurisdictional and multi-agency capabilities to enhance the Countys ability to prevent, respond, manage, and analyze situations threatening the safety and property of its citizens. The highly configurable and flexible Inform solution allows all the Law Enforcement, Fire, and EMS departments in Ada County to configure the system to meet their specific business needs and jointly respond to incidents.
-With Inform IQ, TriTechs search and analytics solution, TriTech will assist Ada County in its goals of information sharing by extending secure access to aggregated 911, CAD, Records, and Jail information with agencies in Ada County as well as those in neighboring jurisdictions. IQ utilizes dashboard visualization to graphically display and report current trends and historical performancefor improved decision making support.
Sheriff Gary Raney, Ada County Sheriff
We did our due diligence with several vendors, but in the end, TriTech stood out as the best solution for our county and the ten different public safety agencies who will all rely upon it.
Gary Bunyard, Vice President of Sales, TriTech Software Systems
As a highly configurable and scalable system, Inform CAD/Mobile is a proven solution that has been designed to support the most progressive and demanding public safety operations in the country a fact that makes it ideally suited for the Ada County Communications Center. TriTech is excited to be forging this partnership with Ada County and all agencies served by the Ada County Communications Center.
TriTech Software Systems: www.tritech.com
About TriTech Software Systems
TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency PSAP, Law, Fire, or EMS.
TriTech Software Systems sole focus is public safety software. The companys experienced team contributes on average, 13 years of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide cloud-based and on premise solutions for 911, computer aided dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and ambulance billing software.
For the best end-to-end integrated solution with unparalleled workflow, join the 2,700+ agency installations serving over 200 million citizens across 7 countries who rely on one company TriTech Software Systems.
TriTech Software Systems
Director of Marketing
SOURCE: TriTech Software Systems
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