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New Day Broadband customers in Trinity shut off [Redding Record Searchlight, Calif.]
[September 16, 2014]

New Day Broadband customers in Trinity shut off [Redding Record Searchlight, Calif.]


(Record Searchlight (Redding, CA) Via Acquire Media NewsEdge) Sept. 16--TRINITY COUNTY, California -- A Trinity County Internet service provider has its customers wondering what's happened to their connection.

Judy Powers of Weaverville, a New Day Broadband subscriber, said she has been unable to access the Internet since Friday.

"It seems like each month we have something like this happen," Powers said Monday. "We might be down a day or two, but this is the longest I can recall." New Day Broadband has had checkered history in the North State.



In 2013, the Las Vegas-based company cut off cable service in Shasta and Tehama counties. In a letter to the Tehama County Board of Supervisors, New Day's CEO Neal Schnog said the company was losing money and he anticipated the company would have to file for bankruptcy protection.

The phone number listed on New Day Broadband's website was not working Monday afternoon.


New Day Broadband also did not respond to an email sent Monday.

The Trinity Journal reported that Velocity Communications in Weaverville had agreed to buy New Day Broadband and hoped to have customers' service restored by Tuesday.

Schnog's letter to Tehama County supervisors came after the board had notified him it was going to adopt a resolution ordering the company to cease and desist in Tehama County over franchise fees the company owed the county.

Wendy Tyler, Trinity's county administrative officer, said her office had not heard New Day's service was not working in Trinity County. She also did not know if the company was paying franchise fees to the county. New Day is one of a handful of Internet Service providers in Trinity County, Tyler said.

Tyler was not surprised by the news about New Day.

"I will be honest, I know that provider has had some intermittent issues with service," Tyler said. "So the fact they don't have service, to me it is not alarming." A 2013 letter from the California Public Utilities Commission to New Day Broadband advised the company that it was violating state law by using an expired franchise license. But CPUC officials said they would help the company apply for a new license.

___ (c)2014 the Redding Record Searchlight (Redding, Calif.) Visit the Redding Record Searchlight (Redding, Calif.) at www.redding.com Distributed by MCT Information Services

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