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Blizzard of 2015: Verizon Keeping Customers ConnectedNEW YORK, Jan. 27, 2015 /PRNewswire/ -- While people may be rushing to get their "I Survived the Blizzard of '15" T-shirts at local stores, at Verizon we are focused in the Northeast on making sure that our communications networks remain up and running (which they are), and that our customers stay connected. We are continuing to stay in touch with municipal officials and their individual emergency management offices to make sure they have the latest information on our efforts so they can keep their residents informed. We're also in close contact with power companies and other agencies to coordinate any needed restoration efforts. For safety reasons, power lines must be repaired before Verizon technicians can start their repair work. Among the ongoing activities:
Since our network facilities rely on power to deliver services to customers, before the first snoflake fell we had tested backup batteries and generators at our key network facilities and fueled them to keep power flowing in case of prolonged commercial power outages. RELATED: EMERGENCY PREPARATION CONTACTS AND TIPS Verizon customers whose services may be impacted by the storms can reach Verizon a number of different ways. They can visit www.verizon.com/outage to report service-related issues, receive alerts, request repair and find helpful service-related frequently asked questions. They also can contact Verizon at 1-800-VERIZON or use the Verizon In-Home Agent application on their PC to diagnose and fix problems. Small-business customers can visit www.verizon.com/bizoutage. Medium-size business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com. UPDATE FROM VERIZON ENTERPRISE Customers can get the latest updates at www.verizon.com/news, www.verizonwireless.com/news, or www.verizonenterprise.com/about/news/. Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America's most reliable wireless network, with more than 108 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America's most advanced fiber-optic network, and delivers integrated business solutions to customers worldwide. A Dow 30 company with more than $127 billion in 2014 revenues, Verizon employs a diverse workforce of 177,300. For more information, visit www.verizon.com/news/. VERIZON'S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts and other information are available at Verizon's online News Center at www.verizon.com/news/. The news releases are available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/blizzard-of-2015-verizon-keeping-customers-connected-300026705.html SOURCE Verizon |