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Sprinklr Continues Global Expansion into Asia with Creation of Sprinklr JapanSprinklr, Inc., the world's most complete enterprise social technology, today announced the expansion of its global operations with the establishment of Sprinklr Japan KK, a joint venture. Sprinklr Japan, headquartered in Tokyo, allows Sprinklr to meet the growing demand for social media management among Japanese enterprises, as well as provide local support for Sprinklr's numerous global clients with significant presence in Japan. Sprinklr Japan is a joint venture between Sprinklr, as the majority shareholder, and PIPED BITS Co., Ltd. (Tokyo Stock Exchange: 3831), Recruit Strategic Partners Co., Ltd., and Suneight Investment Co., Ltd. As part of the venture, PIPED BITS, Recruit, and Suneight have invested ¥1 billion in Series A funding in Sprinklr Japan.
Today's announcement comes just two weeks after Sprinklr announced an additional $46 million in new funding - at a valuation of more than $1 billion - and launched the Experience Cloud™. It also follows the company's announced acquisition of online customer community platform Get Satisfaction (News - Alert), the company's fifth acquisition in 14 months. The opening up of the Japanese market is Sprinklr's second major international expansion. In 2013, Sprinklr established operations in Europe with the opening of a UK office, which was soon followed by the opening of Paris and Hamburg offices in 2014. The company now has offices in 10 countries and more than 750 employees globally. "There is great market potential in Japan for a complete, integrated solution that provides enterprises with the ability to manage governance, compliance, and the customer journey across social media channels, brand websites, and devices," noted Nobuaki Satani, founder and CEO of PIPED BITS. "Our investment in Sprinklr Japan allows us to locally provide a multi-channel solution for global customer experience management." Sprinklr Japan has aggressive growth plans and is hiring sales, marketing, customer success, and technology professionals. Sprinklr clients and prospective clients are invited to join leaders from Microsoft (News - Alert), Nissan, and Groupon for a Customer eXperience Management Summit hosted by Microsoft on Wednesday, April 22, 2015, to learn more about Sprinklr Japan and the enterprise social media technology's Japanese market capabilities. About Sprinklr Sprinklr is the world's most complete enterprise social technology, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points. Called "the most powerful technology in the market", Sprinklr's fully integrated social experience management software powers more than four billion social connections across 77 countries. Headquartered in New York City with more than 750 employees globally, Sprinklr is revolutionizing customer engagement for almost 800 of Fortune's top enterprise brands, including IHG, Intel, Microsoft, Samsung (News - Alert), and Virgin America, and partners like Accenture, Havas, and Razorfish. For more information, visit sprinklr.com or tweet us at @sprinklr.
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