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TERACAI Partners with Generations Bank to Develop Smart OfficeSYRACUSE, N.Y., May 27, 2015 /PRNewswire/ -- TERACAI has partnered with Generations Bank to develop a smart office at its newest location in Farmington. The smart office, powered by Cisco TelePresence video technologies, enables Generations Bank to increase organizational efficiencies and enhance customer experiences. The smart office allows customers who visit the rural Farmington office to immediately connect with specialists at other locations, providing unified, high-quality service. "We can connect our customers with somebody who can help them right away," said Menzo Case, president and CEO of Generations Bank. "That makes better use of our customers' time and better use of our time, so it's a win-win for both of us. It also shows our commitment to technology." Through its partnership with TERACAI, Generations Bank has achieved the following outcomes:
"Video has the power to connect organizations and people in incredible ways, and we enjoyed working with Generations Bank to help bring the vision for this smart office to life," said Peter Belyea, president of TERACAI. "As a technology partner, we believe it's essential to understand the business needs first, and then determine the most effective way to create a solution with the technology." To view a case study on this project, visit www.teracai.com/GenerationsBank. Experts from Generations Bank, TERACAI and Cisco will present this case study in their session, "Improve Collaboration to Support Innovation and Growth," at the 11th annual NY Tech Summit on June 4 at Turning Stone Resort and Casino. About TERACAI® About Generations Bank For more information, visit MyGenBank.com Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
Video - https://youtu.be/Xr4mz5paAEA To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/teracai-partners-with-generations-bank-to-develop-smart-office-300089479.html SOURCE TERACAI |