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Market Leader myKaarma Launches Major Product Innovations Determined to Exceed its 71% Increased Productivity Benchmark for Automotive DealershipsLONG BEACH, Calif., Sept. 27, 2016 /PRNewswire/ -- myKaarma, the conversational commerce software company for auto dealerships, is pleased to announce the launch of four major product Innovations to its award winning product platform . In a survey conducted earlier this year, myKaarma dealers said they were 71% more productive than prior to myKaarma. The new features: Out-of-Office, Internal Communications, Check and Cash, and Chip and PIN payments are designed to accelerate myKaarma's mission to improve staff productivity and enhance the customer experience at the service department. Logo - http://photos.prnewswire.com/prnh/20160927/412215LOGO New features added include:
A JD Power study showed that customers who were sent updates have a higher average CSI score of over 200 points, 20% on a 1,000 point scale, versus those who were not. Please visit us at https://mykaarma.com. "Adding features like Internal Communications and Universal Out-Of-Office clearly demonstrates that we are listening to our customers, and releasing functionality that is making our application the Service Advisor 'Heads-Up-Display' for all tasks and follow-up related to customers at our Dealerships," said Ujj Nath, CEO of myKaarma. "Check and Cash, and Chip-and-PIN make significant improvements to dealerships' ability to easily and securely accept multiple tender types from their customers." ABOUT THE COMPANY myKaarma is a conversational commerce software company for automotive dealerships that focuses on enhancing the retail service department experience. myKaarma's platform gives dealers the ability to offer 21st Century technology, through digital conversations and smart payment systems, to their customers. myKaarma was named as an official communications and payments partner for Mercedes-Benz USA. MEDIA CONTACT To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/market-leader-mykaarma-launches-major-product-innovations-determined-to-exceed-its-71-increased-productivity-benchmark-for-automotive-dealerships-300334702.html SOURCE myKaarma |