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Atento inaugurates a new customer relationship center in ColombiaBOGOTA, Colombia, Oct. 28, 2016 /PRNewswire/ -- Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing services (CRM BPO) in Latin America, and one of the three top providers worldwide, has inaugurated its customer relationship center of Telares, in Bogota. This center brings to four the total number of Atento centers located in city of Bogota. According to Miguel Matey, Director of Atento Americas North Region, "With the inauguration of this new center in Bogota, our company continues to increase its presence in the country, offering advanced customer experience solutions to companies who operate in the Colombian market." Miguel Matey added, "Colombia is also a country that can offer important competitive advantages and plays a key role in Atento's strategy to provide customer experience solutions to companies operating in the US market and who wish to manage their customer services from Latin American countries." Atento's modern facilities inTelares occupy approximately 11,170 m2 built over three floors. The facilities have training rooms, a canteen, rest and recreation areas, a data center as well as a biometric access control system. It is one of the most advanced centers in Colombia for providing end-to-end customer experience solutions. The center will provide jobs for approximately 2,000 agents and is fully accessible for people with disabilities. For Miguel José López, Managing Director of Atento Colombia, "Centers such as Telares reflect Atento's commitment to offering end-to-end customer experience solutions adapted to the needs of companies operating in highly competitive environments. Environments where excellent customer experience increases consumer satisfaction and becomes the most effective distinguishing factor against the competition." Miguel José López added, "It is an honor for us to inaugurate this center in the presence of our clients and the main economic authorities of the country." Atento has over 8,000 employees in Colombia, more than 50 leading clients in different sectors and operates in four cities: Bogota, Pereira, Bucaramanga and Quibdo. About Atento Logo - http://photos.prnewswire.com/prnh/20150506/214260LOGO To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/atento-inaugurates-a-new-customer-relationship-center-in-colombia-300353576.html SOURCE Atento S.A. |