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RingCentral Unveils Next-Generation RingCentral Office®RingCentral, Inc., (NYSE:RNG), a leading provider of enterprise cloud communications and collaboration solutions, today unveiled the next-generation of its flagship product RingCentral (News - Alert) Office-an entirely reimagined user experience for collaborative-centric communications. The new offering is the industry's first to deliver on the promise of unified communications in a single solution. It also includes new team messaging, chatbot, AI support, and 40 out-of-the-box integrations. The company will demonstrate the new version of RingCentral Office at Enterprise Connect (News - Alert) 2017 in Orlando next week. This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170323005479/en/ Next-Generation RingCentral Office® (Photo: Business Wire) "RingCentral Office is the industry's leading solution that goes beyond unifying different modes of communication; it offers an all-in-one collaborative communications experience that is further enhanced by state-of-the-art chatbot and AI-based technology," said Vlad Shmunis, founder, chairman and CEO of RingCentral. "RingCentral is the only cloud provider to combine enterprise-grade telephony, audio conferencing, video, meetings, team messaging and collaboration in a single, easy-to-use solution. We believe it will transform workplace productivity and help workers get more work done with less effort." What's new
"We were looking to replace our existing communication system with one that would also give us a complete and integrated unified communications and collaboration solution," said Sam Eakin, operations manager at Hawk Ridge Systems, a global provider of 3D engineering solutions. "Having a single solution from RingCentral to collaborate, share files, and make calls gives us much greater productivity. It's much easier to get work done with our teams and customers, and as a result, we've seen cross-functional project timelines shrink from three months down to one month." Why now For more than a decade, the unified communications industry has delivered multiple, unintegrated tools to address different modes of communication. The end-user experience has been complex, hindering productivity. For IT administrators, the manageability experience across various tools and vendors also has been poor and expensive to deploy. Additionally, enterprises have been weighed down with the inflexibility of various legacy on-premise systems. According to a March 2017 survey commissioned by RingCentral,* the average US knowledge worker uses at least five tools to communicate at work. Of the 500 people surveyed, 73 percent said they are interested in having their communications and collaboration capabilities in a single solution. This same group reported that using this type of single solution could save 20-30 percent of their time, leading to greater productivity and efficiency. *The Rise of Collaborative Communications Survey, March 2017, https://www.ringcentral.com/collaborative-communications.html Availability Team messaging integrations, chatbots, and APIs are now available. For more information, please visit developer.ringcentral.com The next-generation RingCentral Office will be available to customers in limited release starting mid-April 2017. About RingCentral RingCentral, Inc. (NYSE:RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today's mobile and distributed workforce to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today's leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2016 Gartner (News - Alert) Magic Quadrant for Unified Communications as a Service, Worldwide for the second consecutive year. RingCentral is headquartered in Belmont, Calif. ©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, and the RingCentral logo are trademarks of RingCentral, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170323005479/en/ |