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DIMONT Announces 'DANA', the Complimentary Claims Consulting Service for Mortgage and Auto Lenders and Servicers
[September 21, 2017]

DIMONT Announces 'DANA', the Complimentary Claims Consulting Service for Mortgage and Auto Lenders and Servicers


DIMONT, one of the largest providers of insurance claims adjusting and collateral loss mitigation services to the residential mortgage and auto lending industries, today announced the availability of DIMONT Associates Nationwide Adjuster (DANA), designed to provide claims management guidance to lenders and servicers in the aftermath of Hurricanes Harvey and Irma and beyond.

DANA is a virtual resource center that will allow lenders and servicers the ability to email questions or schedule a live chat with a licensed adjuster. The tool is available indefinitely to mortgage and auto lenders and servicers, and is not limited to DIMONT clients. DANA is available now at ww.dimont.com/dana.



DIMONT's adjusters will, at a minimum, help servicers evaluate whether properties are in flood zones, what types of coverages apply and, most critically, how to navigate the exclusions, endorsements and exceptions in the applicable policy. "People often assume that coverage automatically applies, but that is not the case," said Denis Brosnan, DIMONT CEO. "The terms and conditions of policies vary greatly by the carrier and, as such must be carefully scrutinized," said Brosnan.

"We wanted to provide the auto and mortgage industries a simple resource to get their questions answered on filing claims, addressing refuted claims, claim type, customer service - basically anything they need," Brosnan continued. "DANA offers a complimentary phone consultation with our expert licensed public adjusters, who can help navigate claims processing during this uncertain time."


About DIMONT

Founded in 1996, Dallas-based DIMONT is one of the largest providers of insurance claims and collateral loss mitigation services to the residential mortgage and auto lending industries in the United States. Additional information is available at www.dimont.com.


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