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Global Chatbot Market Report 2017-2022 Featuring Microsoft, Facebook, Slack, Twitter, and SnapchatDUBLIN, September 25, 2017 /PRNewswire/ -- The "Global Chatbot Market - Strategic Assessment and Forecast 2017-2022" report has been added to Research and Markets' offering. The global chatbot market is likely to post a CAGR of more than 28% during 2016-2022. In the end-user segment, the news and media contributes the maximum market revenue to the global market. The adoption of chatbots for this end-user segment is majorly driven by the marginal utility of the customer for live newsfeeds. The report includes a detailed study of emerging trends, factors driving the growth, and expected challenges of the market during the period 2017-2022. The open-source ecosystem driving innovation and adoption and active support from Facebook, Microsoft and Google to drive down development costs are among the latest trends which are likely to drive the market in the next five years. In addition, there is a major shift from rule-based to AI-based implementation, which will drive the market. Similarly, progressive growth in natural language processing, increased prominence of messaging applications, and the need for optimization of customer management costs are among the driving factors that are likey to catalyze the market. Key Topics Covered: Section 1 Research Methodology Section 2 Executive Summary Section 3 Report Coverage Section 4 Introduction Section 5 Key Market Trends 5.1 Open-source Ecosystem Driving Innovation and Adoption 5.2 Active Support from Facebook, Microsoft, and Google Reducing Development Costs 5.3 Major Shift from Rule-based to AI-based Implementation 5.4 Conversational Interfaces to Dominate with Higher Engagement Rates Section 6 Key Market Drivers 6.1 Need for Optimization of Customer Management Costs 6.2 Progressive Growth in Natural Language Processing 6.3 Application Fatigue and Higher Development Costs 6.4 Increased Prominence of Messaging Applications Section 7 Key Market Challenges 7.1 Lack of Viable Pricing Model 7.2 Implementation Limitations for Sensitive End-users 7.3 Spamming and Data Privacy Concerns Section 8 Global Chatbot Market Section 9 Chatbot Market by End-user 9.1 Segmental Overview 9.2 News and Media: Market Size and Analysis 9.3 E-commerce: Market Size and Analysis 9.4 Banking and Insurance: Market Size and Analysis 9.5 Healthcare: Market Size and Analysis 9.6 Gaming and Entertainment: Market Size and Analysis 9.7 Telecom: Market Size and Analysis 9.8 Other Chatbot Applications: Market Size and Analysis Section 10 Chatbot Market by Type 10.1 Segmental Overview 10.2 Rule-based Chatbots: Market Size and Analysis 10.3 AI-integrated Chatbots: Market Size and Analysis Section 11 Chatbot Market by Interface 11.1 Segmental Overview 11.2 Web-based Chatbots: Market Size and Analysis 11.3 Application-based Chatbot: Market Size and Analysis Section 12 Segmentation by Geography 12.1 Geographical Overview of Chatbot Market Section 13 Chatbot Market in APAC Section 14 Chatbot Market in Europe Section 15 Chatbot Market in MEA Section 16 Chatbot Market in North America Section 17 Chatbot Market in Latin America Section 18 Competitive Landscape Section 19 Key Vendor Analysis 19.1 Anboto Group 19.2 Creative Virtual 19.3 eGain Corp. 19.4 Inbenta 19.5 Nuance Communications Section 20 Other Prominent Vendors 20.1 Haptik Inc. 20.2 Viclone 20.3 Astute Solutions 20.4 Kasisto Inc. 20.5 True Image Interactive 20.6 CX Company 20.7 Next IT Corp. 20.8 H-Care 20.9 Synthetix 20.10 Helpshift For more information about this report visit https://www.researchandmarkets.com/research/9ngq97/global_chatbot Media Contact: Research and Markets |