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Wovenware Predicts 2018 as Year AI Goes MainstreamSAN JUAN, Puerto Rico, Dec. 11, 2017 (GLOBE NEWSWIRE) -- Wovenware, a nearshore provider of smart software solutions, today predicted that 2018 will be the year that AI moves from a long-range goal for companies, to an immediate priority across industries, such as manufacturing, government, insurance and financial services. “During 2017, companies were becoming more familiar with AI, exploring its possibilities and how it could fit into their organizations,” said Carlos Melendez, COO, Wovenware. “In 2018, we expect this planning to be put into action, as more and more companies incorporate data-driven insights from deep-learning algorithms, chatbots, and machine learning tools into their business applications. This will not only help companies improve customer service, generate greater efficiencies and predict outcomes – but they will also benefit from using AI to read facial expressions, understand human emotions and identify patterns of behavior from huge amounts of structured and unstructured data.” According to Forrester Research in a recent report, 70 percent of enterprises expect to implement AI over the next 12 months, up from 51 percent in 2017. As many companies learned in 2017, AI requires a complete transformation in how businesses operate, interact with customers and structure their human assets, and it’s not something that is quick and easy to do on their own. Despite this, companies are moving full steam ahead in 2018. Key market trends are driving the implementation of AI into all facet of an organization:
“As the adoption of AI becomes mainstream in 2018, a key challenge will be the shortage of qualified data scientists,” added Melendez. “AI requires expertise in statistics and analytics, combined with more analytical skills in translating that data to provide strategic business value. While universities have recognized this growing profession and adopted relevant courses of studies, it will take time to train rising professionals, and the shortage should remain for the next few years.” About Wovenware Wovenware delivers customized smart applications that create measurable value for customers. Through its nearshore capabilities, the company has become the partner of choice for organizations needing to re-engineer their systems and processes to increase profitability, realize efficiencies and seize new market opportunities. Wovenware’s team of expert software engineers and data scientists understand the unique business needs of customers to leverage complex technologies, such as AI, chatbots and cloud-based solutions, and it works closely with them to develop and manage solutions that align with their business goals. Headquartered in Puerto Rico, Wovenware works with customers across North America and around the world. Visit us on the web at www.wovenware.com, or connect with us on Twitter, Facebook, LinkedIn, or Google+. For more information, contact: Linda Pendergast, Pendergast Consulting [email protected] 508-224-7905 |