TMCnet News
Yext Knowledge Assistant Learns 15 New Skills with Spring '18 ReleaseNEW YORK, April 24, 2018 /PRNewswire/ -- Yext, Inc. (NYSE: YEXT), the leader in Digital Knowledge Management (DKM), today announced 15 game-changing new Knowledge Assistant skills and additional enhancements across the Yext Knowledge Engine in its Spring '18 Product Release. The Spring '18 Release is available to Yext customers and partners for early access starting today. "The Yext Knowledge Assistant is now even smarter," said Marc Ferrentino, Chief Strategy Officer, Yext. "Since we launched the Knowledge Assistant a few months ago, we've seen rapid adoption as businesses have not only updated key information about their brands on the go, but have also sought answers about how they're performing. With today's release, the Knowledge Assistant can now answer crucial questions about how your customers see and interact with you across the digital universe." The Knowledge Assistant is Yext's intelligent, conversational user interface that allows Yext users to manage the public facts about their brands and understand how customers engage with them using SMS text messaging or Facebook Messenger. Now, Yext users can also update their standard business hours and featured messages displayed in search, add new types of images to their profiles on Google and Facebook and other Yext-powered properties, and ask the Knowledge Assistant for new answers and actions, like:
"Just as conversational UIs like chatbots and voice search are booming in consumer services, they are incredibly valuable in business, where speed and ease of use are critical. We built the Knowledge Assistant to bring the convenience and power of conversational UI to Digital Knowledge Management, and today's announcement marks a leap forward in the sophistication of this new technology," Ferrentino said. For more information on the Spring '18 Product Release, visit the Spring '18 Release Notes. About Yext Yext has been named a Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson's Corner, San Francisco, Shanghai, and Tokyo. For more information, visit www.yext.com. View original content with multimedia:http://www.prnewswire.com/news-releases/yext-knowledge-assistant-learns-15-new-skills-with-spring-18-release-300634951.html SOURCE Yext, Inc. |