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Chubb's New Digital Platform Helps Independent Agents Modernize the Placement and Service of Small Business Insurance
[April 26, 2018]

Chubb's New Digital Platform Helps Independent Agents Modernize the Placement and Service of Small Business Insurance


WHITEHOUSE STATION, N.J., April 26, 2018 /PRNewswire/ -- Chubb's new digital platform, the Chubb Small Commercial Marketplace®, is an intuitive digital experience designed to modernize the placement and service of small business insurance. Built for, and with independent agents, the Marketplace makes it easy for agents to quote, issue, and service all of their small business accounts. 

Chubb (PRNewsFoto/Chubb)

"The Chubb Small Commercial Marketplace is a new, intuitive experience and a major investment in Chubb's independent agency distribution force," said Jim Williamson, Division President, Small Commercial Insurance, Chubb North America. "Through the Marketplace, Chubb is enhancing the way small business insurance is being sold and serviced."

The Chubb Small Commercial Marketplace is built with cutting-edge technology that provides an exceptional solution for small business insurance, with:

  • Multi-line account quote capabilities;
  • Support for both standard and specialty lines, including business owner's policy and management and professional liability lines;
  • Extensive data pre-fill with high rates of straight-through-processing;
  • Immediate access to Chubb underwriters; and,
  • Online, account-level billing with a pay by credit card option.

Chubb Small Commercial Insurance deployed the Marketpace platform to more than 3,000 agencies and 15,000 users over the past several months. Going forward, Chubb will look to further expand the capabilities and user experience of the Small Commercial Marketplace by broadening industry segments and adding new products, features, and tools based on feedback received from independent agents.



"Chubb believes independent agents will continue to be indispensable advisors to small business owners," Mr. Williamson added. "The Marketplace is a game-changing solution for how small business insurance gets done, and reinforces Chubb's commitment to helping independent agents grow their business."

About Chubb Small Commercial Insurance
Launched in March 2016, Chubb's Small Commercial Insurance division leverages superior underwriting expertise and world renowned claims, account services, and financial strength to offer solutions for small businesses. Chubb Small Commercial products are available through Chubb's exclusive network of independent agents and brokers for over 500 segments of business in the following industries: clubs and associations, cultural institutions, financial services, healthcare offices, real estate, retail stores, service businesses, technology, and wholesale businesses.


About Chubb:
Chubb is the world's largest publicly traded property and casualty insurance company, and the largest commercial insurer in the United States. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide. Additional information can be found at: chubb.com.

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SOURCE Chubb


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