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A.M. BestTV: Insurance Adjusters Say a Big Challenge Is Finding Their Own Replacements
[June 19, 2018]

A.M. BestTV: Insurance Adjusters Say a Big Challenge Is Finding Their Own Replacements


In this A.M.BestTV episode at the annual conference of the National Association of Independent Insurance Adjusters, in Lake Tahoe, NV, attendees said the sector must emphasize recruiting and internships in order to attract new talent. Click on http://www.ambest.com/v.asp?v=naiia1618 to view the entire program.

"I believe we are going to have to do a better job as an industry in recruiting," said John Henderson, vice president, operations, Wickizer and Clutter. "Getting out to the campuses, we need to get our message out there as to what insurance adjusters really do. If the industry is able to overcome that hurdle, as well as continue to embrace technology, then I believe we will be able to get past these challenges."

T. Mark Nixon, principal, CMI Nixon and Company, said promoting the industry as an exciting, life-long profession remains a challenge.

"It has become more and more challenging to interest young people in this industry," said Nixon. "There are a lot of people that are simply not interested in insurance claims. Therefore, we need to show them that it is a good profession and something that is a life-long skill set."

Also appearing in this episode:

  • Joel Moore, business development/commercial adjuster, Gulf Coast Claim Services;
  • David Anderson, vice president, Premiere Capitol Adjusters;
  • Bryan Ambriz, independent insurance adjuster, RAM (News - Alert) Insurance Claim Services; and
  • David DeLuca, vice president, claims, Vermont Mutual Insurance Company.

Recent episodes of A.M.BestTV include:

  • Captive Insurers Wrestle With Relevance, Talent and Regulation: At the Bermuda Captive Conference, attendees said captive organizations are under pressure to keep up with current risks ad find professionals able to work in different environments and manage mounting layers of regulation: http://www.ambest.com/v.asp?v=bcc1618.
  • InsurTechs: Not All Insurers Are Ready for New Technology (News - Alert) or Even Hungry for Change: At the IASA conference, technology-based companies say their biggest challenges are finding and engaging with insurance companies that have the motivation and resources to leverage new processes and technologies: http://www.ambest.com/v.asp?v=iasa2618.
  • Emerging Demands Reshaping Insurance Chief Financial Officer's Role, Says IASA Panel: At the Insurance Accounting & Systems Association (IASA) conference, a panel of finance experts said insurance chief financial officers' responsibilities are expanding into areas formerly considered outside their scope: http://www.ambest.com/v.asp?v=iasa3618.
  • Solvency II Adds Burdens and Limitations, Say Mutual Insurers at AMICE: At the Association of Mutual Insurers and Insurance Cooperatives in Europe Congress 2018, insurers said Solvency II regulations have required them to add resources and personnel, while limiting their ability to diversify: http://www.ambest.com/v.asp?v=amice618.



A.M.BestTV covers exclusive A.M. Best information and reports, targeted topics and key developments in the (re)insurance industry every Monday, Wednesday and Friday. Sign up for alerts of episodes at http://www.ambest.com/multimedia/ambtvsignup.html. View A.M.BestTV episodes at http://www.ambest.tv.

A.M. Best is the world's oldest and most authoritative insurance rating and information source. For more information, visit www.ambest.com.


Copyright © 2018 by A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.


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