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Sorenson Reflex Video Delivers an Even More Reliable VRS Experience
[November 20, 2018]

Sorenson Reflex Video Delivers an Even More Reliable VRS Experience


SALT LAKE CITY, Nov. 20, 2018 (GLOBE NEWSWIRE) -- Today, Sorenson Communications, LLC announced Sorenson Reflex Video (SRV), a new technology that dramatically reduces communication interruptions and improves video quality on calls using Sorenson Video Relay Service® (SVRS®) – the service that empowers Deaf and hearing callers to converse, each in their preferred language – American Sign Language (ASL) or spoken English or Spanish.

SVRS callers with weak internet connectivity occasionally experience internet conditions that cause video data “loss” between sending and receiving Sorenson videophones (VPs) or ntouch® devices. SRV identifies and resends the lost data to the receiving VP, resulting in a clearer and more dependable video experience for SVRS callers.

“Sorenson Reflex Video provides an error resilience mechanism that enables recovery of lost media data, providing callers with the best video possible under adverse network conditions. With SRV, callers will enjoy a smoother, more stable connection that is clearer throghout each call,” notes Isaac Roach, Sorenson vice president of engineering. “Clear communication is the best communication. Sorenson Reflex Video is another example of how we’re always innovating for our community.”



SRV is included in Sorenson’s latest ntouch versions 1.3 for ntouch VP2 and on 8.6 on ntouch for iOS, Android, Mac® and PC. To experience the best video quality in the industry, visit the app store. For more information, visit www.sorensonvrs.com/ntouchfeatures

Sorenson Communications, LLC
Sorenson Communications, LLC (www.sorenson.com) is a provider of industry-leading communication products and services for the Deaf. The company's offerings include SVRS®, the highest-quality video interpreting service; the ntouch® VP and the ntouch VP2 videophones, designed especially for use by Deaf individuals; ntouch PC, software that connects users to SVRS by using a PC and webcam; ntouch for Mac®, software that connects users to SVRS by using an Apple® computer; and ntouch Mobile, an application empowering SVRS communication via tablet and mobile devices. 


Press Contact
Ann Bardsley
Sorenson Communications
801-287-9400
[email protected]

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