TMCnet News

Multimedia Plus Serves up Customer Focused Solutions for the Food Industry: Chad Waite Joins as Director of Business Development
[December 11, 2018]

Multimedia Plus Serves up Customer Focused Solutions for the Food Industry: Chad Waite Joins as Director of Business Development


Multimedia Plus (www.multimediaplus.com), creators of INCITE®, an app-based communications platform for the frontline to improve performance, is pleased to announce that Chad Waite has been named Director of Business Development.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20181211005260/en/

MMP announces that Chad Waite has been named Director of Business Development. (Photo: Business Wire ...

MMP announces that Chad Waite has been named Director of Business Development. (Photo: Business Wire)

Waite will focus on building a West Coast presence for Multimedia Plus and leverage his extensive contacts in the restaurant and hospitality industries, which rely on a stellar customer experience and knowledgeable frontline associates to drive success. He brings more than a decade of national sales and management experience to this position. Waite's addition to Multimedia Plus follows a growing tam of advisors and board members in the food services industry with backgrounds from Shake Shack, Yard House, and Cracker Barrel.



"Chad is well known in the industry, and is respected for his deep and meaningful relationships. We are confident that with his tremendous expertise and knowledge, and West Coast location, that he will bring further growth and momentum and help build on our success in the retail industry. He is a strong addition to the team and we look forward to working together and benefitting from his experience," says David Harouche, CEO and CTO of Multimedia Plus.

Waite grew up in the hospitality industry from a young age with his family's restaurants, donut shop and ice cream shop. Having later held positions both for restaurant technology companies such as Radiant Systems and QSR Automations as well as staff roles at Yard House Restaurants, he is able to take a consultative approach, offering solutions that maximize efficiencies and build brand loyalty.


"When people enter a dining establishment, they are looking for a positive experience that includes well trained staff interaction. Technology such as INCITE® is leading the way. There is a tremendous need for a platform that delivers video without streaming and is designed to drive front-line performance. INCITE® drives a company's success with well-trained team members who are able to deliver an exceptional customer experience," says Waite. "I'm excited to be joining the Multimedia Plus team."

INCITE®, powered by QuizScore, provides the front line with ongoing, day-to-day updates, offensive skill-building, and strategies required in today's fast-paced world. Key areas of communication include product knowledge, new up-selling and cross-selling opportunities, problem-solving techniques, professional and management development, the latest corporate announcements and other communications, as part of the programs delivered by Multimedia Plus on behalf of clients. Consistent will all INCITE® communications, is the ability to view real-time metrics including the receipt of communications and progress of programs including question level detail from quizzes taken at the end of each module.

ABOUT MULTIMEDIA PLUS

Multimedia Plus (MMP), leader in mACP (mobile associate communications platform), is transforming the way brands engage globally with app-based communications for the frontline to improve performance. MMP's proprietary technology platform, INCITE® powered by QuizScore®, ensures performance and execution of company strategies - where it counts - with customers. INCITE® has surpassed the delivery of over 1 million programs and 5 million modules to associates in 22 countries.


[ Back To TMCnet.com's Homepage ]