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Frontier Communications Prepares for Winter Storm Harper; Offers Preparedness and Safety Tips to Help Customers Be ReadyWith Winter Storm Harper affecting much of the Midwest and headed East, Frontier Communications urges customers to be prepared. In addition to arranging food, water and storm supplies, Frontier encourages customers to prepare a communications emergency kit that includes quick access to important phone numbers, account information, and power charging devices and supplies. Frontier's Emergency Response Center (ERC) is activated and coordinating and managing the Company's preparations and response. Steps underway include:
"The impacts and threats posed by Winter Storm Harper mean our Business Continuity Plan has been implemented," said Julie Murtagh, Senior Vice President of Frontier's East Region. "Our thoughts are with all those who are and will be affected by this severe weather. Safety remains our priority We are taking the necessary steps to reinforce our facilities and do everything possible to maintain service for our customers. Being able to connect with loved ones can be a huge relief during a bad storm and planning by our customers will help them to be ready." In today's world of cellphones and quick Internet searches, many people no longer memorize the phone numbers or addresses of important contacts, like family, insurance agent or local hospitals. Frontier encourages customers to prepare a FrontierStorm Ready card, which can be easily stored in a pocket or wallet for quick access. Here are some tips for customers that apply before, during and after any major storm:
If commercial power is unavailable, generators and batteries in Frontier's central offices serve as a backup. Phone (News - Alert) lines generally have enough power to use a corded phone on the copper network and will still operate; cordless ones will not.
About Frontier Communications Frontier Communications Corporation (NASDAQ:FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190117005826/en/ |