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Continuous improvements to mobile and online banking earn Regions recognitions from Javelin Strategy & ResearchRegions Bank is pleased to announce it's won two recognitions from Javelin Strategy & Research's 2019 Mobile and Online Banking Awards. Regions ranked as a "Leader" - one of the industry's top three financial institutions - in Javelin's 2019 Mobile and Online Banking Scorecards, for both mobile and online banking in the account opening category. Regions was among 25 of the nation's largest financial institutions evaluated by Javelin to determine these rankings. Javelin considered feedback on checking accounts opened by its own analsts, as well as data collected via online survey of 11,448 consumers from April to May 2019. "In 2018, Regions went all-in on mobile and online banking upgrades, enabling us to offer our customers the capabilities and solutions they want and deserve, including greater convenience and access," said Andy Hernandez, Regions' Chief Digital Officer. "Earning these recognitions from such a reputable organization is a sign that we are on the right track to make banking easier." Over the past year, Regions made many digital enhancements, including:
"We went on a customer journey re-design where we took a deep look at our existing offerings to find ways to improve the customers' experience, and the digital upgrades we've made reflect those efforts," Hernandez added. "Regions will continue to innovate from here; we're focused on continuous improvement, anticipating what our customers need and finding a way to deliver it to them."
About Regions Financial Corporation
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