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Voci Technologies Reports Record Growth of its Automated Speech Transcription Technology in Q3 2019PITTSBURGH, Oct. 11, 2019 (GLOBE NEWSWIRE) -- Voci Technologies, a leading provider of automated speech recognition technologies for contact centers, today announced that in the third quarter of 2019 it achieved significant expanded bookings and growing marketplace awareness, as companies recognize the benefits that speech-to-text technology offers. Continuing Growth “As we drive towards the end of fiscal 2019, we’re seeing continued growth in our speech transcription platform through increased usage and a growing customer base. Our partners are seeing increased demand for our technology by their end-users, and we are finding more opportunities to power their solutions,” said Michael Coney, CEO, Voci Technologies. “This traction in the marketplace is having a direct impact on the ability of contact centers across the industry to improve agent quality, enhance custoer experience and get ahead of the competition by extracting key business intelligence from their live and recorded calls.” Expanding to New Locale Recognized for Innovation About Voci Technologies Pittsburgh-based Voci Technologies combines artificial intelligence (AI) and deep learning algorithms to deliver the best-in-class enterprise speech transcription platform. Voci’s innovative technology enables developers to build software solutions that extract actionable intelligence from voice data to improve customer experience, operational efficiency, and compliance requirements. Voci’s open platform gives its customers and partners the freedom to choose the deployment methods and integration solutions that best meet their business needs. The company is backed by leading investors, including Grotech Ventures and Harbert Venture Partners. To learn more about Voci, visit http://www.vocitec.com. Media contacts: |