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Companies Embrace AI, but Senior Executives Cite Challenges on Alignment, EthicsNEW YORK, Dec. 9, 2019 /PRNewswire/ -- A new survey of senior executives issued today by GLG shows that corporate America is increasingly using AI, and executives anticipate that they will use it even more in the years ahead. But they also have significant concerns: 60% of executives surveyed do not feel that their organizations are fully aligned on how they should develop and use AI. And while more than 70% of executives say that their companies have adopted AI in the last three years, only a quarter say that they have taken steps to prevent bias that can result from AI. A third are not taking any steps to establish ethical practices for AI use. The research is from a new GLG survey of more than 160 C-suite executives across three sectors – financial services, healthcare, and consulting – conducted between September 9 and November 13, 2019. This data reflects responses from CEOs, COOs, CFOs, CMOs, CTOs, and CHROs. More than 50 respondents lead companies with revenues in excess of $1 billion. This is one of the first quantitative surveys on attitudes toward AI at a senior level. Artificial intelligence has sparked debates on everything from data privacy to bots taking jobs from humans to algorithms that perpetuate racial and gender bias. These issues have been widely reported, yet respondents in the survey reported that their companies have not taken steps to deal with them. For example, the survey found that:
"Executives clearly believe that AI is here to stay, but they're far from aligned on how to use it effectively and responsibly," says GLG CEO Paul Todd. "This is new ground for businesses to explore – and navigating it will require coordination, a sense of purpose, persistent research, and a commitment to acting ethically at every turn." Along with quantitative data, the report contains comments from survey respondents reflecting the mixed perspectives of executives on AI's future:
"The data from our GLG survey is among the first from a broad cross section of senior executives," says JP Lee, GLG's Head of Surveys. "These executives recognize AI's promise, but also have concerns and doubts about its long-term effects. For better or worse, they're figuring AI out as they go." To read the report, click here. About GLG (Gerson Lehrman Group) Contact: [email protected] View original content to download multimedia:http://www.prnewswire.com/news-releases/companies-embrace-ai-but-senior-executives-cite-challenges-on-alignment-ethics-300971382.html SOURCE GLG |