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Khoros Arms Global Businesses with Intelligence to Listen, Serve & Connect with Customers During COVID-19Khoros, a global leader in customer engagement software, is offering free access to its social listening platform, Intelligence, for Khoros customers looking to navigate the current crisis. With digital channels getting more traffic than ever, Intelligence empowers companies with a valuable, easy-to-use listening tool to stay connected to their customers when they need it the most. Intelligence, which is part of the Khoros Marketing solution, supports social marketing, care and online community teams with historical and live data, to communicate and share content that resonates with companies' most important followers - their customers. With broad flexibility in custom searches across multiple social media channels (Facebook, Twitter (News - Alert), Tumblr, Instagram, YouTube), leverage Intelligence to:
Intelligence comes with an extensive array of tools and support offerings, including a special promotion for Khoros Strategic Services. Strategic Services is a team of experts to help customers with social marketing and digital strategies, from platform analyses to content management. To learn more about Khoros and to request a demo on Intelligence, visit khoros.com. About Khoros Khoros, built from Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, Khoros gives companies the ability to run their business with their customers, anticipating their needs and accelerating sales, loyalty, and innovation. With 2,000+ brands, including 52 of the Interbrand 100 companies, and ten offices globally, Khoros powers approximately 500 million digital interactions every day. From social media to online communities and messaging to digital customer care, Khoros helps companies authentically connect with customers throughout their journey. View source version on businesswire.com: https://www.businesswire.com/news/home/20200402005231/en/ |