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G2 Ranks UJET #1 in User Satisfaction for the 6th Consecutive Quarter!UJET, Inc., the world's first and only CCaaS 3.0 cloud contact center provider, has been named the leader in G2's (News - Alert) Fall Grid® Report for Overall Satisfaction in Contact Center Operations Software. Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players in the contact center space. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210928005096/en/ Based on actual product user reviews, G2 reports that UJET consistently receives the highest satisfaction ratings in the industry, beating out major players in the contact center space. (Graphic: Business Wire) UJET also earned 51 badges, including Leader, Best Usability, Best Support, Users Most Likely to Recommend, Leader Enterprise, Momentum (News - Alert) Leader, Easiest Setup, High Performer Enterprise, Easiest to Use, Best Meets Requirements, Best Results, Best Relationship, Most Implementable and Easiest Admin. Key Takeaways include:
"This continued recognition from G2 and our users really reinforces that there's a changing of theguard taking place in the contact center market," said Baker Johnson, Chief Marketing Officer, UJET. "The old omnichannel vendors are heavily invested in and promoting the status quo, but the market is desperate for disruption and innovation." "We're grateful for the feedback from our UJET customers, because it validates that we're delivering that innovation, and reinforces our commitment to making bold moves on their behalf." "Rankings on G2 reports are based on data provided to us by real users," said Michael Fauscette, Chief Research Officer, G2. "We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world." Reviewers praise UJET for its 'ease of use, functionality, and support;' highlights from some of our favorite reviews over the last quarter include:
Additional Resources
About UJET UJET is the world's first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world's largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences. Learn more at www.ujet.cx and follow us on LinkedIn and Twitter!
View source version on businesswire.com: https://www.businesswire.com/news/home/20210928005096/en/ |