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Essex Borough of Southend-on-Sea, a company that has experienced significant growth in e-mail communications in recent years, has recently adapted ArchiveOne to optimize 2,300 staff mailboxes and achieve compliance.

ICT took initiative to introduce C2C to Southend data center to demonstrate the ArchiveOne solution at the data center which is currently using Microsoft (News - Alert) Exchange 2003 servers across the main office, ten satellite offices, and supporting their 10 percent mobile employee workforce.

Southend-on-Sea said that they allocated 75MB mailbox quota to their users with a restriction to routinely monitor and regulate the number of messages in folders. But some users ended up utilizing the Auto Archiving prompt within Microsoft Outlook to create PST files (Personal Storage Tables). This resulted in the proliferation of 1000’s of PST files throughout the organization, which increased the time of the backup window; were notoriously hard to control and easily corrupted, and consumed valuable file server storage space.

Andy Burrell, Team Leader of the ICT Service Desk retains primary responsibility for e-mail. “We decided the only way to effectively manage the 100 percent year on year email growth was to implement an archiving solution that would ease both pressure on mailboxes, the Exchange mailbox store, and that would achieve full demonstrable compliance on the average daily email traffic of 22,000 e-mails.”

The deployment of ArchiveOne is enabling the company to handle eDiscovery requests for compliance: Whilst largely infrequent, the Council remains committed to retrieve every requested communication under the Freedom of Information Act.

This solution easily captures indexes and stores all e-mails from specific individuals or groups, and supplies a detailed audit trail.

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