Illinois-based DHCU Community Credit Union has recently moved to Microsoft (News - Alert) Office 365, with the help of Jack Henry & Associates’ Symitar division.
Jack Henry & Associates is a firm, which has been providing technology solutions and payment processing services to financial organizations for many years.
For almost 15 years, the credit union has been leveraging Symitar's Episys platform and recently it migrated to EASE, the Episys outsourced solution. Since the union had outsourced other systems, it now also needed to do the same with its communications server.
Recognizing the immediate cost savings that occur when running a hosted solution including the elimination of licensing, ongoing hardware updates, and required internal IT resources, the credit union acquired Office 365 from Symitar.
By using this cloud-based solution, the DHCU Community Credit Union has entirely transformed its operating environment. Simple administrative tasks are no longer problematic and the credit union has gained efficiencies throughout the institution. The organization also has access to instant messaging, video conferencing, remote documents, and other features that streamline employee communication and productivity.
In a statement, Nadine Coon, IT manager for DHCU Community Credit Union said, "Exchange licensing, routine upgrades and general IT maintenance are costly, but Office 365 eliminates those expenses and enables our tech staff to focus on other projects. We can also be assured that we have a reliable service network by entrusting all support to Symitar."
Ted Bilke, president of Symitar added, "Providing Office 365 directly to clients enables us to package the premier business and communications technology they need with the exceptional service and support they have come to expect from Symitar. Microsoft Office 365 delivered and supported by Symitar represents a unique offering that generates immediate operational and efficiency improvements."
Edited by Jamie Epstein