Hosted Call Center Featured Article
Get Notified by Akken
December 18, 2012
Notifications are a wonderful thing. Ever since the phone first rang, notifications became a necessity for letting people know when they’re needed as soon as possible. Knowing this, Akken has released a new cloud-based Notifications Platform, providing unlimited notifications.
Essentially, the new Notifications Platform will provide a notification by pop-up, e-mail, or texting for any action. Have a new e-mail waiting for you? Here’s a text notification. Needed in a conference room? An e-mail will remind you. This will provide better response speed and staffing efficiency, keeping everyone as up-to-speed as possible.
Akken’s Notifications Platform stands out from other software thanks to its three main features. There’s no limit on the notifications, so any action can receive one. It can be set up for instant notification by pop-up screens, so whether you’re in the middle of typing a report or taking a break and browsing the Web, you’ll get the notification. It can also be set up via SMS text, so you’ll be notified even when away from the computer.
"Unlike all other software systems available in this industry, our Notifications Platform has a number of features unique to Akken, including the ability to enable notifications for any action in our system," says Akken’s founder, Giridhar Akkineni. "These features give customers greater control and ensure that they can stay up-to-date on every aspect of their business."
This is a very useful solution for those who need to react quickly to new notifications. Time is of the essence, and having a quick response speed is essential. If you want the edge up on your competitors, being the first one to react is vital, and can be achieved through Akken’s cloud-based Notifications Platform.
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Edited by Rachel Ramsey
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