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AT&T to Drop the iPhone after Google Purchase?
December 17, 2009
While the smartphone segment continues to grow, so does the intensity of competition between key players like Apple (iPhone (News - Alert)) and Research in Motion (BlackBerry). These two power players continue to enjoy great success, but the Google Android may emerge the industry winner, according to Matt Florell, president of the ViciDial Group.
Florell, who is speaking during ITEXPO East 2010 next month, recently spoke with TMC CEO Rich Tehrani (News - Alert) in an interview featured below.
When asked about his views on high-definition voice, Florell said he believes the majority use of wideband voice is still several years away due to the lack of a standard in the industry. As for innovative products in 2010, Florell has been impressed with innovations coming out of Howler Technologies in the United Kingdom. ViciDial Group enjoyed an increase in business in 2009 due to a focus on open source technologies and standards.
In seeking his opinion on the performance of President Barack Obama, Florell noted that he has been pleasantly surprised by his focus on science education in the United States. If Florell were to assume the same office, he would require more adoption of digital record keeping in government, speed up bureaucracy and reduce the physical waste and storage of paper records. He sees growth in the reduction in power usage for IT and networks infrastructure offers strong growth.
As for his outrageous prediction – you’ll have to read that one yourself.
Their exchange follows:
Rich Tehrani: Smartphones continue to rise, find their ways into offices and homes alike. Who will dominate that market and why?
Matt Florell (pictured left): In the near term Apple will continue to dominate with the iPhone, but in the long run I think that Google (News - Alert) Android phones will become more popular because there will be more choice for devices, carriers and applications than the iPhone.
RT: We hear more and more about high-definition voice features in IP communications products and services. What is going to drive wideband audio and HD VoIP into the mainstream market? How long will it take?
MF: Until carriers and infrastructure hardware manufacturers start to support wideband audio as standard, high-definition voice will remain limited to internal PBX (News - Alert) and peer to peer users. As such, I think majority use of wideband voice is several years away
RT: What’s the most innovative product that’s going to hit the market in 2010, from a company other than your own?
MF: I've been really impressed with some of the hardware and software coming out of a small company in the United Kingdom called Howler Technologies. They have been doing a lot of innovative work with audio compression and optimization of existing codecs, and I expect big things from them in 2010.
RT: We entered 2009 in a recession and now we’re seeing signs of the economy picking up. How did the slow economy affect demand for your products and services and what are you anticipating in 2010?
MF: We saw an increase in business throughout 2009 because our product offerings are all based on open source technologies and open standards and they are typically one tenth of the overall cost of commercial offerings. We have seen both large and small companies that were wanting to cut costs and not be trapped by vendor lock-in come to us for call center solutions.
RT: President Barack Obama has been in office for nearly a year. What has surprised you, whether a pleasant surprise or disappointment, about his presidency, policies and administration?
MF: I have been very pleasantly surprised by President Obama's strong promotion and focus on Science education here in the USA. I think it is wonderful to have the President actively spending time speaking about science education as well as enacting policies that will help with the improvement of science education in this country.
RT: If you were president of the United States, what tech-friendly policies would you enact?
MF: I would require more adoption of digital record keeping in government which would speed up bureaucracy and reduce physical waste and storage of paper records.
RT: What are some of the areas of market growth in the next few years?
MF: I think that reduction in power usage for IT and networking infrastructure will be a big growth market in the next few years
RT: I understand you are speaking during ITEXPO East 2010 in Miami, to be held Jan. 20 to 22. Talk to us about your session or sessions. Who should attend and why?
MF: I will be speaking about my company's experiences building a call center infrastructure for a company that has 250 at-home agents. I will focus on the special needs you have to take into consideration for at-home call center agents, as well as the components that make up the back end of the call center solution that we built for them. Anyone that needs to accommodate at-home call center agents or is involved in call centers from a technology perspective would benefit from attending this session.
RT: Please give me one outrageous prediction pertaining to our markets for 2010.
MF: Google will buy AT&T (News - Alert) and drop the iPhone from their product offerings.
To find out more about Matt Florell and ViciDial Group, visit the company at ITEXPO East 2010. To be held Jan. 20 to 22 in Miami, ITEXPO is the world’s premier IP communications event. Florell is speaking during “Building an Infrastructure for At-Home Agents.” Don’t wait. Register now.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.
Edited by Michael Dinan
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